Gary Smith

Strategic Fleet, Transport, and Operations Leader with extensive experience directing large, complex, and regulated services across multi-site environments. Proven track record in fleet decarbonisation, EV transition, telematics implementation, and long-term fleet replacement strategy. Expert in statutory compliance, safeguarding, and operational governance, holding CPC National & International and LGV Operator Licences.

Recognised for stabilising services during periods of change, improving performance, and leading high-risk operations with a strong safety culture. A credible senior-level partner with the ability to influence stakeholders, deliver sustainable cost and carbon reductions, and ensure reliable, community-focused transport services.

Head of Fleet Services - Senior Fleet, Sustainability & Operations Leader - Telent Technology Services Limited

(2021-01 - 2026-12)

• Lead strategic transformation of a large national fleet, overseeing EV transition, infrastructure planning, and long-term replacement strategy aligned to organisational sustainability goals.
• Direct multi-site fleet, transport, and engineering operations, ensuring statutory compliance, safety governance, and service continuity across high-risk environments.
• Implement telematics, route optimisation, and digital tools to improve efficiency, reduce carbon output, and enhance operational visibility.
• Manage multi-million-pound budgets, procurement, and supplier relationships, delivering measurable cost savings and improved asset utilisation.
• Provide senior leadership during organisational change, stabilising operations, improving performance, and embedding a culture of accountability and continuous improvement.
• Influence executive stakeholders, regulators, and cross-functional teams to align operational delivery with strategic objectives.

Head of Fleet Operations – UK - Newrest UK Ltd - Heathrow

(2017-01 - 2020-12)

• Directed national fleet operations across a complex, regulated aviation and food-safety environment.
• Modernised fleet processes, strengthened compliance frameworks, and improved workshop performance and engineering standards.
• Led large operational teams, including drivers, engineers, and supervisors, with a focus on safety, wellbeing, and performance management.
• Introduced digital systems and telematics to enhance route planning, fuel efficiency, and service reliability.
• Built strong relationships with airport authorities, clients, and internal stakeholders to ensure seamless service delivery.

National Transport Operations Manager - Alpha LSG Ltd - Heathrow

(2013-01 - 2017-12)

• Managed large-scale transport operations supporting aviation catering logistics across multiple UK airports.
• Strengthened compliance, safety, and operational governance, ensuring adherence to statutory and aviation-specific requirements.
• Delivered workforce development, succession planning, and cultural improvements across diverse teams.
• Enhanced operational efficiency through process redesign, technology adoption, and performance management.

Station Manager / Regional Transport Manager - ASIG Ltd - Heathrow & UK Region

(2010-01 - 2013-12)

• Oversaw operations across 13 UK airport locations, leading high-risk, time-critical services with strict regulatory oversight.
• Delivered cultural transformation, improved financial accountability, and stabilised underperforming sites.
• Managed stakeholder relationships with airlines, airport authorities, and regulatory bodies.
• Implemented safety and compliance frameworks that became organisational benchmarks.

Earlier Career - Various

Roles including Operations Director, Sales & Marketing Director, Logistics Manager, Branch Manager, and Sales Office Manager — building strong commercial, operational, and leadership foundations across logistics, trading, and engineering-focused environments.