Franchesca Gordon
Advanced Biomedical Scientist | Histology Specialist | Technical Applications | Customer Training | Diagnostics
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About
HCPC-registered Advanced Biomedical Scientist with over 10 years' experience across NHS, academic and private diagnostic laboratories, specialising in histology and cellular pathology. Experienced in supporting laboratories through technical troubleshooting, equipment validation, quality management and implementation of new diagnostic technologies within ISO15189-accredited environments. Recognised for delivering technical training, mentoring laboratory professionals and building collaborative relationships with clinicians, researchers and multidisciplinary teams.
Passionate about helping users maximise the value of diagnostic technologies through education, problem-solving and outstanding customer support. Now seeking to transition into an Applications Specialist role where I can combine my scientific expertise, technical knowledge and customer-focused approach to support laboratories in delivering exceptional diagnostic services.
Experience
Advanced Biomedical Scientist - Cyted Health / HCA Healthcare
(2026-02)
- Lead day-to-day operation of a specialist histology laboratory ensuring safe, accurate and efficient diagnostic services.
- Act as Quality Officer, supporting ISO15189 accreditation through audits, quality monitoring and continuous improvement initiatives.
- Provide specialist technical support and troubleshooting for laboratory instrumentation and analytical processes.
- Lead validation and verification of new laboratory equipment, diagnostic methodologies and workflows.
- Develop and maintain Standard Operating Procedures and quality documentation.
- Deliver technical training, presentations and competency assessments for Biomedical Scientists, Medical Laboratory Assistants and visiting staff.
- Collaborate with clinicians, laboratory managers and external stakeholders to resolve technical issues and optimise laboratory performance.
- Produce laboratory statistics and quality reports to support operational improvements.
- Investigate incidents and customer complaints, implementing corrective and preventative actions.
Senior Biomedical Scientist - Queen Mary University London
(2024-03 - 2026-02)
- Managed the daily delivery of diagnostic and research histology services.
- Delivered technical support and practical training to researchers and laboratory staff.
- Supported implementation of new laboratory equipment and methodologies.
- Prepared ISO15189-compliant Standard Operating Procedures and laboratory documentation.
- Advised laboratory management on equipment performance, maintenance and consumable requirements.
- Monitored quality indicators and participated in internal audit programmes.
- Worked collaboratively with multidisciplinary research teams to deliver high-quality laboratory services.
Specialist Biomedical Scientist - Princess Alexandra Hospital – Cellular Pathology
(2022-04 - 2024-03)
Progressed through three roles within the department, demonstrating continued professional development and leadership.
- Providing specialist histology services within a busy NHS laboratory.
- Acting as Deputy Quality Lead supporting ISO15189 quality systems.
- Operating, maintaining and troubleshooting laboratory instrumentation including Leica Bond Max, Leica Histocore Spectra ST, Peloris, Shandon and VIP processors.
- Delivering frozen section services supporting surgical teams.
- Training and supervising Biomedical Scientists, Trainee Biomedical Scientists and Medical Laboratory Assistants.
- Participating in UK NEQAS quality assurance programmes.
- Supporting implementation of new diagnostic technologies and laboratory workflows.
- Managing laboratory documentation using QPulse.
- Investigating incidents using DATIX and implementing corrective actions.
- Working closely with clinicians and multidisciplinary teams to ensure excellent patient care.
Biomedical Scientist - Princess Alexandra Hospital – Cellular Pathology
(2017-11 - 2022-03)
Medical Laboratory Assistant - Princess Alexandra Hospital – Cellular Pathology
(2016-06 - 2017-10)
Receptionist - Bounds Green Group Practice
These roles developed excellent customer service, communication and stakeholder management skills while working in busy healthcare environments.
Patient Services Assistant - Evolution Health UK
Healthcare Scientist Assistant - Charing Cross Hospital
Education
Product Management Career Accelerator - Professional Development - King's College London
MSc - Biomedical Science - King's College London
BSc - Biomedical Science - Middlesex University
