Frank Adetosoye

Senior IT operations professional with more than 20 years of experience supporting enterprise infrastructure, mission-critical systems, and large-scale data center environments. Skilled in systems monitoring, performance analysis, infrastructure support, and cloud technologies. Proven ability to support high-availability enterprise platforms, manage operational incidents, and ensure system reliability in 24x7 environments.

Extensive background across finance, government, healthcare, telecommunications, and cloud infrastructure.

Sales Solution Advisor at Corporation (2026 – Present) • Consistently exceeded sales goals by identifying customer needs and delivering customized home and business security solutions.

• Built and maintained strong client relationships through consultative selling, exceptional customer service, and proactive follow-up.
• Generated new business through prospecting, referrals, and networking while effectively presenting smart home and security technologies.
• Managed the complete sales cycle, from lead qualification and product demonstrations to closing sales and ensuring customer satisfaction. IT Operations Control Center at Sabre Corporation (2019 – 2026) • Provide 24x7 enterprise monitoring of mission-critical infrastructure supporting global travel platforms.
• Monitor system performance and coordinate incident response across multiple infrastructure teams.
• Escalate operational issues to engineering and platform teams to maintain system availability.
• Support high-availability production environments and enterprise infrastructure operations. IT Specialist at City of Arlington (2016 – 2019) • Provided desktop and infrastructure support for municipal government systems.
• Supported Active Directory administration, email systems, and IP telephony platforms.
• Assisted with Windows 10 rollout and Office 365 deployment initiatives.
• Delivered end-user technical support and issue resolution. IT Consultant / Analyst at Fort Worth Internal Medicine (2012 – 2014) • Supported EPIC healthcare systems and clinical workflow platforms.
• Provided physician support for EPIC Hyperspace, smart tools, and electronic documentation workflows.
• Assisted clinical teams with system navigation, troubleshooting, and workflow optimization.

Technical

Specialist at BlackBerry Limited (2011 – 2012) • Delivered advanced enterprise mobile infrastructure support.

• Troubleshot device connectivity, server issues, and enterprise mobile deployments.
• Supported corporate environments using Remedy systems and network diagnostic tools.

Technical Analyst

Advisor at Citigroup (2000 – 2008) • Monitored and maintained enterprise systems across global data centers.

• Analyzed capacity utilization and performance metrics for thousands of servers.
• Supported disaster recovery initiatives and enterprise continuity planning.

Bachelor of Science in Management Information Systems – University of Texas at Arlington