Freniza Cunha

Administrator

Talent

6 Dennis Avenue, Wembley, HA9 8AZMember since November 10, 2026

Purchasing activitiesRecord keepingBalancing booksChecking informationIdentifying discrepanciesCoupaConcurArcoDCCSalesforceBlue Yonder (WMS)Maintaining records

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Purchasing activitiesRecord keepingBalancing booksChecking informationIdentifying discrepancies

About

Organised, analytical and detail-oriented professional with over eight years of experience across administration, finance-related support, operational coordination, retail supervision and staff training. Experienced in maintaining accurate records, reviewing spreadsheets, supporting purchasing activities, tracking allocations, recording financial transactions and identifying discrepancies. Brings practical experience with finance and business systems, including Coupa, Concur, Arco, DCC, Salesforce and Blue Yonder (WMS).

Recognised for adaptability, strong communication skills and the ability to take on additional responsibilities, including a Step-Up Finance Administrator assignment at GXO, where I supported purchasing administration and the implementation of a new expense-claim system. Previous retail supervisory experience also developed my understanding of daily transaction recording and balancing books. With strong numerical ability and a commitment to continuous professional development, I am keen to build a long-term career in finance and pursue an AAT qualification.

I offer a proactive attitude, a methodical approach to tasks and a strong commitment to accuracy, confidentiality and delivering high-quality work.

Experience

Administrator - Howard Tenens

(2024-08 - 2025-06)

Processed shipping documentation and coordinated with logistics providers to support the efficient handling of daily administrative requirements.
Responded to warehouse and client enquiries in person and over the telephone, providing timely assistance and directing queries appropriately.
Used client-specific online platforms to process, update and maintain business information.
Managed administrative tasks independently and collaboratively, ensuring work was completed in line with operational requirements.
Trained new starters on workplace procedures and supported their development and understanding of daily responsibilities.

Teaching Assistant and Lead Teacher

(2024-01 - 2024-07)

Delivered learning sessions for primary and secondary students across different subjects, including mathematics.
Planned and organised learning activities to support students with different abilities and learning needs.
Explained complex topics clearly and monitored student progress.
Effective communication, organisation, planning and problem-solving skills transferable to administrative roles.

Warehouse Administrator - GXO

(2017-08 - 2024-01)

Managed operational queries across the outbound process covering picking, packing and dispatch.
Used Blue Yonder Warehouse Management System (WMS) and Salesforce to investigate issues, create cases and coordinate with relevant departments.
Maintained accurate system records and processed information to support efficient daily operations.
Communicated with colleagues and management to resolve issues promptly and minimise disruption to operational workflows.
Prioritised tasks and worked towards daily performance targets while supporting customer requirements.
Followed company procedures and maintained effective working relationships across operational teams.

Step-Up Finance Administrator - GXO

Used Coupa, Arco and DCC to support the ordering of uniforms and other required items for employees on-site.
Reviewed spreadsheets and employee records to verify whether uniforms had already been issued during the relevant year.
Maintained and updated uniform allocation records to support purchasing administration and reduce the risk of duplicate allocations.
Assisted with the successful on-site implementation of Concur, a new expense-claim management system.
Supported finance-related administrative processes by checking information, maintaining records and using digital business systems.
Demonstrated adaptability and reliability while undertaking additional finance responsibilities.
Received recognition from the HR and QHSE Manager for outstanding performance during the assignment.

Step-Up Learning and Development Trainer - GXO

(2023-02 - 2023-12)

Delivered inductions and training sessions for new starters, helping to reduce training delivery time by approximately 30 minutes.
Supported learners in understanding workplace procedures and completing assessments.
Identified skills gaps and provided constructive feedback to the L&D Manager to support employee development.
Reported health and safety observations in accordance with workplace procedures.
Received positive feedback from the L&D Manager for training delivery, communication and learner engagement.

Mathematics Tutor - Team Up

(2023-10 - 2023-12)

Delivered mathematics tutoring to a Year 9 student as part of a community service programme.
Supported the student in improving their mathematics grade from Grade 1 to Grade 3 over one semester.
Adapted explanations and learning activities to improve understanding and confidence.
Received positive feedback from the programme manager regarding teaching ability and student progress.

Supervisor - Joel's Land Convenience Store

(2010 - 2017)

Recorded daily financial transactions and balanced the books at the end of each working day.
Checked transaction records and reported discrepancies to support accurate financial record keeping.
Supervised, trained and motivated a team of six employees, supporting productivity and service standards.
Monitored stock levels and helped ensure efficient checkout operations and product availability.
Provided management cover in the absence of the Store Manager or Assistant Manager.
Resolved customer enquiries and helped establish positive customer relationships.
Supported daily store operations while ensuring established procedures were followed.

Private Tutor | Mathematics and English

(2010 - 2017)

Tutored students aged 9–17 in mathematics, English grammar and other subjects.
Developed engaging learning activities to support educational progress and subject understanding.
Adapted teaching methods to individual learning needs and abilities.