Gabija Gusarovaite

I am a proactive and customer-focused professional with extensive experience in retail, hospitality, and warehousing roles, including as a shop assistant, barmaid, warehouse picker/packer, and clothing sales advisor. Throughout my career, I have honed my ability to provide exceptional customer service, adapt to diverse environments, and handle multiple tasks efficiently. Skilled in communication, problem-solving, and teamwork, I excel at building rapport with customers and ensuring their needs are met to the highest standard.

I am now seeking a customer service position where I can utilize my diverse skill set and passion for delivering outstanding experiences to contribute to a dynamic team.

Retail Associate - Convenience Store - Huddersfield

(2022-03 - 2026-05)

• Greet customers and assist with locating products.
• Address customer inquiries and resolve complaints in a professional manner.
• Promote special offers or discounts to customers.
• Operate the cash register and process payments (cash, card, and other methods).
• Check inventory levels and report shortages or excess stock.

Barmaid - The Lamb Inn - Huddersfield

(2023-10 - 2024-06)

• Prepare and serve drinks to customers in a timely and professional manner.
• Maintain cleanliness and organization of the bar area.
• Provide excellent customer service and handle customer inquiries or complaints.
• Monitor stock levels and assist with restocking supplies.
• Handle cash and card payments accurately and responsibly.

Sales Advisor - Kvapas - Lithuania

(2019-11 - 2020-12)

Perfume Shop

• Assist customers in selecting perfumes by understanding their preferences and recommending suitable products.
• Provide expert knowledge on various fragrance lines, ingredients, and scent profiles.
• Demonstrate and promote new or featured products to customers.
• Handle cash and card transactions accurately and efficiently.
• Ensure customer satisfaction by addressing inquiries and resolving issues.

Secondary School Diploma - Lithuania