Dedicated and friendly professional with over 30 years of experience in customer service and receptionist roles
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Customer service roles most of my working life which I thrive in, helping customers, I am friendly, adaptable & confident in my work environment, a team player.
Front of House Team Member at Baxter Storey (2025-10 – Present)
Customer Service Assistant at B and M Home Store UK (2025-03 – 2025-10)
Zero Carbon Living Advisor at Ovo Energy Ltd (2023-07 – 2024-10)
This was a remote position working from home. Duties included taking calls in relation to pay as you go customers, processing payments and solving customer queries.
Viewing Agent at Viewber-Irvine (2020-08 – 2022-11)
Merchandiser at UK Greetings, Ayrshire (2021-12 – 2022-06)
Visual Merchandiser at Cloetta UK, Ayrshire (2015-09 – 2020-03)
Merchandising pick and mix sweets in various retail sites throughout Ayrshire.
Brand Ambassador at Sainsburys, Irvine (2013-11 – 2015-05)
Interacting with customers to promote own brand products through sampling.
UK Reception Manager at Hely Hair Studio, Glasgow (2008-03 – 2009-08)
Estate Agent/Sales Negotiator at Fairdeal Property, Glasgow (2006-04 – 2008-02)
Administrative Officer at Job Centre Plus, Glasgow (2005-07 – 2006-03)
Receptionist at Bowfield Hotel and Country Club (2001-03 – 2005-05)
Working as part of the reception team - responsible for taking bookings in relation to room reservations, health and beauty appointments as well as leisure club enquiries and general administration duties.
Finance, Clerical Officer at Argyll and Bute Council (1989-03 – 2001-03)
High school exam passes & then college for administration
