IT Coordinator, Servicedesk analyst.
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I am looking for a permanent IT support role in a company that will fully utilize my knowledge and skills. I have excellent communication and relationship management skills with a positive commitment to deliver change across the service. I strive to be a visible and supportive leader who develops and empowers staff and ensures that the service is driven by business needs.
Able to work in a pressurized environment with changing priorities, I am confident in managing difficult situations and influencing others.
Sandvik Mongolia LLC IT Coordinator MAY 2021 – SEP 2023. Some first line networking issue, prepare IT stock and end user support.
Worley LLC - Mongolia IT Support Engineer, APR 2019 – MAY 2021. End User Support computers and windows application.
Jacobs Engineering LLC IT Support Engineer, APR 2018 – APR 2019 End User Support computers and windows application.
BACHELOR OF ENGINEERING | 2005 | NATIONAL UNIVERSITY OF MONGOLIA
CERTIFICATE OF COMPLETION | 2014 | NATIONAL INTELLIGENCE ACADEMY, MONGOLIA
Major: Information security andconfidentiality protection of the State
CERTIFICATE OF COMPLETION | 2017 | CISCO NETWORKING ACADEMY
Major: CCNA Routing and Switching
GOOGLE IT SUPPORT CERTIFICATE | 2020| COURSERA ONLINE
