Gareth Beale

Customer-focused, continuously navigating high-stress situations calmly and effectively. Utilizes exceptional rapport-building skills to develop strong relationships with customers, exceeding demands and driving repeat business. Fast-learning, results-oriented employee, utilizing organizational skills to drive business goals. Possessing exceptional problem-solving and analytical skills.

Writing

Professional emails to customers, General Managers, Logistics companies as well as creating documents & Excel sheets from scratch to help improve work flow.

Lakeland Bake Assistant Shift Manager

June 2023 – Current

• Ensuring lines were set up and ready for production.
• Quality checking the products (Crumpets) to make sure they looked right.
• Checking paperwork is filled in correctly and not missing any traceability information.
• Covering staff to get break’s out.
• Sorting lines to get the next packaging for next product change or customer change.
• Ensuring expiry dates are correct on products.
• Starting up machinery so lines are ready for when staff start.

BTEC Diploma Level 2 Distinction Computer Repairs & System Repairs, Jul 2013

GCSEs English Grade C, Math’s Grade C, Science Grade C, Jul 2010

Office Admin, Secretarial & PA Course

Data Protection, CCTV Operator, IT Professional 2.0