Gareth Myring

As a highly motivated officer in both public and private sectors, I have a proven track record of providing exemplary levels of problem solving and partnership building, both individually and as part of a team. With a strong background in public service, I have experience of dealing with high pressure situations and protecting public safety. I am looking to secure a position in an organisation where I can bring immediate value and further develop my skillset.

Police Community Support Officer - South Wales Police

(2015-03)

Working individually, and as part of a team, to look after the welfare and safety of both the public and police colleagues, strictly following force policies and procedures, and acting within legal powers.

• Engage with and support vulnerable individuals, households and victims of crime and anti-social behaviour.
• Build relationships and work with partner agencies in solving individual and community issues.
• Build trust with harder to reach communities and those who have negative perception of the police.
• Liaison with partner agencies, community groups, schools, councillors and the public.
• Responding to varied, and sometimes high pressure, situations.
• Conducting dynamic risk assessments of evolving incidents for public safety.
• Liaising with other colleagues and the control room (via radio or handheld devices) regarding ongoing incidents; passing and receiving accurate information on the latest status, reporting warning markers, guiding colleagues to locations and providing updates on officer actions.
• Enforcement actions such as the issuance of fixed penalty notices and seizure of vehicles; responsible for following correct procedures and process to ensure any action is valid and within legal powers.
• Traffic management such as overseeing road closures and redirecting traffic.
• Community patrols, both on foot and utilising police vehicles; responsible for completing vehicle checks and highlighting any defects before use.
• Recording detailed first accounts of incidents from victims, witnesses and perpetrators.
• Recording incident logs.
• Scene guard; Controlling access to scenes and keeping a detailed log of anyone entering or leaving.
• Handling of exhibits and property; recording detailed descriptions of the items and securing the exhibits for potential evidence.
• Community contact with the public, including dealing with victims and vulnerable people.

Recruitment Consultant - The HCI Group

(2014-05 - 2015-01)

• Primary recruiter for clinical IT projects globally, including but not limited to the UK, USA, Singapore, UAE, Qatar, Denmark, Holland and Australia.
• Analyse profiles to match prospective candidates with appropriate healthcare IT opportunities.
• Liaise with system vendors to ascertain business needs.
• Negotiate salary with candidates to achieve target mark-up on client's bill rates.
• Manage expenses and liaise with Financial Director.
• Coordinate interviews for candidates, gather feedback and report back to candidates.
• Manage time efficiently to focus on multiple tasks and projects to successfully meet project deadlines.
• Work well with colleagues in the UK and USA to achieve team targets.
• Establish and maintain strong working relationships with consultants from UK and Internationally.

Administrative Officer - The Pension Service, Part of the DWP

(2006-04 - 2014-05)

• Answer frontline telephone calls from customers at first point of contact.
• Successfully process claim forms within target timeline.
• Liaise with visiting officers to offer more help for vulnerable customers, especially with bereaved customers.
• Calculate amount of overpaid benefit to customers.
• Compliance with laws such as Data Protection Act when dealing with incoming calls and post from customers and third parties.
• Prevented unhappy customers from complaining by explaining details, administering changes and issuing payments at first point of contact.
• Train colleagues during one to one, over the shoulder and group sessions for centre-wide rollout of new systems.
• Mentor new staff on all categories of day-to-day work duties.
• Successfully dealing with customer complaints.
• Conduct team meetings.
• Attend management meetings and relay information to team.
• Conduct back to work meetings with colleagues on team.

GCSE - Cefn Saeson Comprehensive School, Cimla, Neath