Geísa Leptich
Business Operations and Supply Chain professional
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About
Business Operations and Supply Chain professional with over 10 years of experience in multinational environments, supporting LATAM, US and Canadian markets. Strong background in contract management, order-to-cash processes and cross-functional collaboration.
Advanced
Spanish and English; native Portuguese.
Experience
Business Operations Senior Analyst (Latam, US and Canada) - ACCENTURE
(2021-10 - 2024-04)
- Manage contracts for goods and services.
- Negotiate, compile, and review contract data.
- Define terms and conditions in collaboration with the legal team.
- Ensure compliance with company policies and government regulations.
- Oversee contracts from initiation to closure, including the preparation of amendments, extensions, and terminations.
- Maintain accurate and up-to-date records and documentation for all contracts.
- Provide advice and guidance on contract matters to project managers and operational teams.
- Coordinate with relevant departments to ensure that all contractual obligations are met.
Supply Chain Analyst - NATURA COSMETICS
(2021-02 - 2021-09)
Temporary
- Manage the processing of purchase orders by verifying accuracy and ensuring timely submission to suppliers.
- Track deliveries closely to confirm that all orders arrive on schedule and meet quality standards.
- Uphold compliance with contractual obligations and internal policies to maintain operational integrity.
- Collaborate with stakeholders to support demand forecasting efforts, aiming to optimize inventory levels and minimize delays or waste in the supply chain.
Credit Analyst (Latam) - PHILIPS MEDICAL SYSTEMS
(2018-10 - 2020-05)
- Recommend an appropriate level of credit.
- Analyze credit data and financial statements to assess the risk associated with extending credit.
- Review individual or commercial customer files to identify and select delinquent accounts for collection.
- Maintain accurate and up-to-date credit files and records.
- Assess the financial strength of loan applicants and calculate their ability to repay potential loans.
- Present credit recommendations to management.
Order Management Analyst (Brazil/Mexico) - PHILIPS MEDICAL SYSTEMS
(2016-06 - 2018-09)
- Manage the complete order process (end-to-end), from entry to delivery.
- Ensure product availability by coordinating with the inventory team.
- Track and follow up with operations and sales to ensure the accuracy and timely delivery of purchase orders (POs).
- Resolve issues related to orders and inventory.
- Provide customer service by addressing inquiries regarding their orders.
- Monitor order status and communicate any delays.
- Ensure compliance with company policies and procedures.
- Prepare regular reports on order status and sales recognition.
Sales Operations Analyst (Brazil) - PHILIPS MEDICAL SYSTEMS
(2011-01 - 2016-05)
- Collaborate with the sales team to understand their needs and provide operational support.
- Develop quotes and proposals for customers.
- Receive and verify all necessary documents and information to enter orders into the system, including contracts, credit approvals, delivery times, and pricing.
- Ensure compliance with sales, finance, and legal policies and procedures.
- Act as the main liaison between Sales and Operations team.
Education
Bachelor's degree - Business Administration - Universidade Paulista (2008 - 2012)

