Gemma Newman
Customer Service Assistant
Hire this person
Send a job offer directly to this candidate
About
I am honest and focused individual who has had experience working in a customer focused role. Whilst working at my previous jobs I was able to develop my interpersonal abilities whilst interacting with a wide range of people. I am a good communicator and work well within a team as well as motivated to work independently using my own initiative.
I am an approachable person able to follow complex instruction, while still retaining my initiative. I consider myself a dependent and dedicated individual able to apply myself across various disciplines. I have exceptional organization skills able to meet deadlines promptly.
I am keen and willing to embrace new responsibilities and challenges and share those I already possess with others in my team. I am a confident hardworking person who is honest and acknowledged for reliability. I now aspire to start a challenging career that offers genuine opportunity for furthering my skills.
Experience
Customer Service Assistant - Co-operative
(2007-01 - 2010-12)
- Serving customers and attending to customer needs
- Till operative and cashing up
- Stock replenishment and keeping the store tidy
- Training new members of staff
Carer - Caithness General Hospital, Riverside Care Home, Forse House Psychiatric Care Home
(2003-01 - 2009-12)
Various Care work
- Working at Caithness General Hospital, Riverside Care Home, Forse House Psychiatric Care Home
- Experience working with patients with mental health issues, dementia and MS
- General personal hygiene care and administering drugs
Sales Assistant / Administration Assistant / Fundraiser - British Heart Foundation
(2011-01 - 2011-12)
Security Guard / PSA Screener / Response Team - G4S
(2012-07 - 2012-09)
Olympics Paralympic
Security - Wise Security
(2012-08 - 2013-02)
- Events NVQ 2 spectator safety
- Checking Tickets
- Body Searching
- Response Team
Revenue Inspector for Overground SW Trains - STM Security
(2013-03 - 2013-12)
- Checking Ticket issuing penalty fares and work the train barriers
Security - STM Security
(2014-05 - 2014-05)
Events exhibition Partnership EEP 16th May 2014
- Body searching keep exit entry clear
- SECURITY PRESENTS
- Helping with enquiries and issues
Store Detective Security - Interr Security
(2014-10 - 2015-06)
High End retail
Security - G4S - Hyde Park
(2015-06 - 2017-07)
Searching, ticket checking and Customer Service. Christies Auction house and mallettes front of house. Cheltenham Horse Racing Olympia And Excel and supervisor role and crystal exhibition (Siemens) and RBS Bank Security, health and safety for various events exhibition walk around audits risk assessments and responsible for health and safety and fire for corporate builds across London area Part of facilities management Team.
Warehouse Fulfilment - Amazon
(2017-08 - 2017-10)
- House keeping, picking, packing, receiving, decanter pump truck, operating computer, IT Scanners checking for damages working on conveyor line
High END fashion Warehouse Fulfilment Department - Staff-force NET-A-PORTER
(2017-11)
- Picking, packing replenishment and other duties
Education
Highers - HIV, Hepatitis B and Hepatitis C Infections, Health Promotion - North Highland College, Scotland (2008-01 - 2009-12)
Intermediate 1 - Early Education and Childcare Development, Investigating Skills for Carers, Communications, Core Mathematics 2 - North Highland College, Scotland (2007-01 - 2008-12)
Intermediate 2 - Numeracy, Animal Physiology, Child Protection, I.T, Environmental Biology, Living Cells, Problem Solving, Values and Principles in Care - North Highland College, Scotland (2007-01 - 2008-12)
Standard Grades - English and Maths - Wick High School, Scotland (2002-01 - 2007-12)
Intermediate 1 - Biology - Wick High School, Scotland (2002-01 - 2007-12)
Intermediate 2 - Woodworking Skills, Geography - Wick High School, Scotland (2002-01 - 2007-12)
