Scarlett Devlin
Customer Service Assistant
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About
A reliable, supportive person who is always willing to listen and take feedback on board. Caring, helpful and able to work well within a team as well as confident working independently. Copes well with routine and able to be organised, particularly in a practical setting. Experienced in a fast-paced environment and eager to progress practical skills within a warehousing environment.
Experience
Customer Service Assistant - Southern Co-op
(2025-10)
- Providing customer service by showing customers to products and supporting any requests
- Till operation including cash, card and gift card transactions
- Trained in gas, electric and mobile top-up and The National Lottery including scratch cards
- Stocking shelves and managing overflow stock
- Completing date rotation and removing any out-of-date stock
- General cleaning of the store including wiping down surfaces
Volunteer - Age UK
(2025-08 - 2025-10)
- Supported customers in a variety of ways including at the till point and with questions
- Serving customers at the tills and processing cash and card payments
- Stock management such putting items onto the shelves and removing older products
- Added correct prices to products and ensure items were well presented
Personal Development and Employability Course Participant - Havant Youth Hub
(2025-01 - 2025-04)
Completed a 14-week personal development and employability course. This involved attending several sessions a week, both group workshops and 1-1s. The themes covered teamwork, communication, values and transferable soft skills.
Education
Level 1 Functional Skills Maths and English, Level 1 Animal care, Level 2 Animal care - Havant & South Downs College (2022-09 - 2024-07)
Bourne Community College (2017-09 - 2022-07)