Genna Bridges

Friendly and outgoing person aged 26 with a passion for healthcare. Trustworthy, reliable and honest with strong communication skills both individually and within groups. Confident and hard working with a genuine interest in the welfare of others. Excellent school attendance of above 96%. Seeking opportunities to develop a long-lasting career in healthcare.

Care Worker / Activities Coordinator / Team Leader at Heritage Oaks Healthcare (2025-01 – Present)

Returned to Heritage Oaks healthcare after previous role. Multiple care home placements through agency work.

Student Accommodation Staff at IQ (2024-01 – 2024-12)

Worked in student accommodation facility.

Warehouse Worker at Dura ID Solutions (2023-01 – 2023-12)

Worked in warehouse operations across multiple departments including dispatch and stores.

• Picking and packing
• Upkeep of shop floor
• Floating between dispatch and stores departments
• Wrapping and moving pallets
• Dealing with heavy materials
• Computer work in office
• Returning and inputting data

Care Worker / Activities Coordinator / Team Leader at Heritage Oaks Healthcare (2019-01 – 2023-12)

Worked in health care through agency company with multiple care home placements and received great feedback. Responsibilities consisted of meeting individual needs and maintaining high standards of care. Took on additional responsibilities as team leader. Left due to insufficient shifts.

• Making sure individuals' needs are met
• Personal care
• Diet and fluids management
• Toileting assistance
• Care home activities and creative thinking
• Room maintenance and tidiness
• Activities coordinator role
• Team leader responsibilities

Care Worker at Tapton Home (2019-01 – 2019-12)

Care home position working with elderly residents. Worked two different shifts experiencing different aspects of resident care and support.

• Caring for elderly people
• Kitchen duties
• General housekeeping
• Early morning shift responsibilities
• Afternoon shift responsibilities
• Helping residents in the morning
• Personal care administration
• Administrative duties

Call Centre Agent at Webhelp (Vodafone) (2018-01 – 2018-12)

Worked in call centre for Vodafone, a mobile and internet provider, handling various customer service responsibilities.

• Phone-based customer service
• Contract upgrades
• Adding and selling new deals
• Various other roles

Bar Staff / Counter Assistant at The Peacock, Staindrop Lodge, Local Corner Shop (2017-01 – 2017-12)

Worked three part-time jobs simultaneously in hospitality and retail sectors. Main responsibilities centred on customer service and operational tasks.

• Working behind a bar
• Serving from behind a counter
• Restocking
• Serving and cleaning
• Dealing with customers

Administrator / Bar Staff at Loxley Driving Range (2016-06 – 2017-01)

First employment after leaving school. Primary role involved administrative and customer service duties alongside operational tasks.

• Answering phone
• Taking party bookings
• Admin duties
• General cleaning
• Upkeep of function rooms
• Restocking of bar area
• Serving light refreshments

Work Experience Placement at Heritage Oaks Healthcare (NHS) (2014-09 – 2016-08)

Participated in Cutler's Program within the NHS. Proud NHS ambassador who participated in various hospital visits and work experience placements. Completed two weeks work experience in catering department at Royal Hallamshire Hospital. Received skills passport and award recognising learning and development.

• Hospital tours and observations
• Two weeks work experience in Royal Hallamshire Hospital catering department
• Kitchen tasks
• Canteen duties
• Hospital-based activities
• Catering office paperwork and administrative work
• Skills passport recognition
• Certificate and award presentation

Cafe Assistant at Honey Pot Cafe (2016-04 – 2017-04)

Worked on weekends in mother's friend's cafe. Responsible for customer service and operational tasks with emphasis on hygiene standards.

• Serving people
• Dealing with money
• Writing down orders
• Answering the phone
• Helping prepare meals
• Cleaning and tidiness

GCSE in Health and Social Care – Forge Valley School (2011-09 – 2016-09)

GCSE in English – Forge Valley School (2011-09 – 2016-09)

GCSE in Science – Forge Valley School

GCSE in Computers ICT – Forge Valley School