Adaeze Okoli

Compassionate and dedicated healthcare professional with a Bachelor of Pharmacy degree and over three years' experience supporting individuals with mental health needs, learning disabilities, physical disabilities, complex care needs, and vulnerable adults and young people within community and care settings. Passionate about helping people improve their wellbeing, independence, and quality of life by understanding the individual behind the health condition and supporting them to achieve what matters most to them. Interested in transitioning into a Social Prescribing Link Worker role to combine healthcare knowledge with passion for empowering individuals, reducing isolation, improving access to community support, and supporting people to take control of their health and wellbeing.

Support Worker - St Anne's Community Services - Leeds

(2022-09)

Provided compassionate, person-centred support to adults and young people with mental health needs, learning disabilities, physical disabilities, and complex health and social care needs.

• Developed trusting relationships with individuals by using empathy, active listening, and a non-judgemental approach to understand their needs, preferences, strengths, and personal goals.
• Supported individuals to identify what was important to them and encouraged greater independence, confidence, resilience, and involvement in decisions about their wellbeing.
• Assisted individuals experiencing anxiety, low mood, emotional distress, loneliness, and social isolation by providing encouragement, reassurance, and practical support.
• Supported individuals to access meaningful activities, social opportunities, and community involvement to improve wellbeing and reduce isolation.
• Worked with individuals, families, carers, and professionals to understand wider factors affecting health, including social circumstances, daily living challenges, and barriers to independence.
• Supported personalised care plans and contributed observations to reviews, helping ensure support remained appropriate and centred around individual needs.
• Worked collaboratively with nurses, social workers, healthcare professionals, and other agencies to provide coordinated support.
• Identified changes in individuals' physical or mental wellbeing and escalated concerns appropriately to relevant professionals.
• Supported medication administration safely in line with organisational policies and individual care plans.
• Maintained accurate records, case notes, incident reports, and safeguarding documentation while adhering to confidentiality and GDPR requirements.
• Promoted equality, diversity, dignity, choice, and respect when supporting individuals from different backgrounds and communities.

Pharmaceutical Sales Representative - SmartLife Pharmaceuticals Ltd. - Nigeria

(2020-01 - 2022-07)

• Developed strong relationships with pharmacists, doctors, and healthcare professionals, strengthening communication and partnership skills.
• Provided accurate medicines information and supported healthcare professionals with product education.
• Responded to healthcare enquiries and developed confidence communicating complex health information clearly.
• Worked closely with pharmacy teams to support medicine availability and improve patient access.
• Maintained accurate records and prepared reports in line with company procedures.

Community Pharmacist - Federal Medical Centre, Keffi - Nigeria

(2018-12 - 2019-11)

• Provided patient-focused pharmaceutical care, including counselling on medication use, adherence, side effects, and healthy lifestyle choices.
• Supported patients to understand their treatment plans and make informed decisions about their health.
• Worked collaboratively with doctors, nurses, and multidisciplinary healthcare teams.
• Identified medication-related concerns and supported safe and effective medicine use.
• Maintained confidential patient records and accurate dispensing documentation.
• Delivered health promotion and patient education activities.

Bachelor of Pharmacy - Pharmacy - Madonna University (2017)