
George Knowlson
Facility Officer
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About
My role is manual the building, report of errors ad patrols the grounds. Manual handling and test equipment and security. Insuring the safeguarding of young people in the site. Working desktop troubleshooting jobs. Setting up marketing for open events for students, and guest. Maintaining a welcoming image of the building and layouts.
Experience
Facility Officer at COLLEGE OF BRISTOL CITY (2023)
My role is manual the building, report of errors ad patrols the grounds. Manual handling and test equipment and security. Insuring the safeguarding of young people in the site. Working desktop troubleshooting jobs. Setting up marketing for open events for students, and guest. Maintaining a welcoming image of the building and layouts.
Helpdesk team member (Temp) at METRO BANK (2022-11 – 2022-12)
I was part of a helpdesk team. Collect call from Metro bank clients and offering support to for their requests. Identifying clients through T24, USB and 4tess. Doubling checking personal information to confirm client to avoid fraud and money laundering.
Checking client’s username and password to restart online banking. Transferring international money from customer as well. Reporting customer service issues and monitoring user’s accounts. For this role I needed excellent time and project management skills.
Knowle West Media Centre (2020-05 – 2021-06)
I am part of a team to design architect work with sketching and UX designing and digital designing of the on the auar ntsikinis and automated architecture using camera images while Adobe Creative to help display our work. We display our work over Zoom and Microsoft Teams to share information and testing Architecture, Interior Design, Landscape Architecture. I worked on building the design by developing the blocks, sanding them and putting it together as equipment for the public.
Working in all sorts of hand drawing for designs and photoshots. Architect meetings to redevelop over time.
Porter at NHS (2019-09 – 2023-11)
As a member of the porting team, I have developed excellent skills as part of a team, experience working with patients in a friendly and customer focused environment, having developed high communication and team working also my knowledge in MS Office and IT skills are high too. While transferring patients, blood, equipment and notes, I need to be a self -starter to work remotely.
Clerical Officer at NHS (2016-06 – 2019-09)
My duties are to have patients note check and sent to the correct gate, present at the correct time and report on any missing information and digital the information if needed by using technology and information such as checking a range of documents including print and installing backups, SharePoint, and application support, all while presenting excellent manner and communication skills toward patients and handling troubleshooting tasks for doctors and using IT technology.
Volunteer at The Salvation Army (2015-10 – 2018)
My duties were to inform the community know about what the Salvation Army does by creating advertisement and such as inserts and flyers in Illustrator and Photoshop. Reaching out to the community to build strong relationships and marketing through digital advertising and social media.
IT work experience at Lockleaze house (2007-09 – 2009-06)
My duties within this position were to run a hardware testing to check that none of the equipment was damaged or not working successfully such as monitors, motherboards and servers. I also assist on the helpdesk being contacted by customers to troubleshoot any issues these people were having with their network and setup job logs for the customers and to have their equipment bring in so I could run a trouble shoot. I also have experience in IP and Networking.
In this workplace I develop hands-on data engineering experience, while working around the machinery.
Team leader at Envision (2011-09 – 2013-06)
My duties within this position were to create project to help support the local community, setting up our meetings, planning out the procedures to create a newspaper and presenting our project to the public. As editor I was also in charge develop our presentation to show the board and managing our finance and budget, while maintaining and looking for improvement in our website for marketing to everyone about information on recycling. I did find in this line of work I had a desire to work with clients and stakeholders, while trying to market our project.
Education
GCSEs – Oasis Academy (2009 – 2010)
degree in Interactive Multimedia with Graphic Design – City of Bristol College (2013 – 2015)
National Diploma in IT Level 3 – City of Bristol College (2011 – 2013)
Qualification in Adult Numeracy and Literacy Level 1 & 2 – City of Bristol College (2011 – 2012)
Diploma in PC servicing and Networking – City of Bristol College (2010 – 2011)
Web coding, Digital Marketing, UX/UI desgin – Bath-ClickStart (2023 – 2023)