George

Experienced hospitality professional and Personal Licence Holder with a strong background in bar management, team leadership, customer service, stock control, and operational oversight. Proven ability to manage busy venues, train and develop staff, oversee daily operations, and maintain exceptional service standards.

Maintenance Person - McDonald's

(2025-11)

• Responsible for maintaining the cleanliness, safety, and overall condition of the restaurant and surrounding areas.
• Conduct routine inspections and carry out minor repairs to equipment, fixtures, and facilities.
• Ensure all customer-facing and back-of-house areas meet company standards.
• Manage waste disposal, recycling procedures, and stockroom organisation.
• Assist with deliveries, stock movement, and inventory checks.
• Support restaurant operations by responding quickly to maintenance concerns.
• Follow health and safety procedures, food hygiene standards, and company policies.
• Work closely with management and crew members to maintain smooth operations.

Assistant Manager (Personal Licence Holder) - The Duke of Wellington - London E1

(2023-03 - 2025-09)

• Assisted the General Manager in the day-to-day running of a busy, high-volume pub.
• Managed staff performance, shift planning, rotas, and employee training.
• Conducted stock takes, placed supplier orders, monitored stock levels, and minimised wastage.
• Held responsibility for cash handling, till management, banking procedures, refunds, and till overrides.
• Managed cellar operations including line cleaning, stock rotation, keg changes, and beer quality standards.
• Handled customer complaints and resolved issues professionally.
• Supported recruitment, onboarding, and development of new staff members.
• Liaised with suppliers, security teams, contractors, and local authorities when required.
• Assisted with licensing compliance and health and safety requirements.
• Took full responsibility for venue operations during management absences.

Bartender - The Woolpack - London SE1

(2021-10 - 2023-02)

• Delivered excellent customer service in a fast-paced environment, managed bookings and large tabs, supported stock control, trained new staff, and led shifts when managers were absent.

Dispatch Manager / Forklift Driver - Asiatic Carpets - London

(2019-11 - 2021-10)

Progressed into management responsibility, overseeing warehouse operations, dispatch schedules, stock records, staff supervision, customer communications, and quality control.

Warehouse Operative - Enfield Print Finishers

(2018-02 - 2019-11)

Prepared orders, operated machinery, managed packaging and dispatch activities, and maintained quality standards.

Porter - J. A. Steels and Sons

(2014-09 - 2017-07)

Handled removals, packing, transportation, furniture assembly, archive storage, and customer service duties.

A-Levels or Equivalent