Gerry Rudd

Head of Quality - Compassionate Care Group

Talent

ManchesterMember since May 18, 2026

Looking for a jobAudit and assuranceCrisis managementSafeguarding governancePolicy developmentWorkforce planningOrganisational changeStakeholder engagement

Hire this person

Send a job offer directly to this candidate

Looking for a jobAudit and assuranceCrisis managementSafeguarding governancePolicy development

About

I am a highly experienced and motivated senior leader with extensive expertise across Quality, Compliance, Operations and Service Improvement within adult and children's health and social care. I have a proven record in transforming inadequate services, driving regulatory compliance across CQC, Ofsted, CIS, and CIW environments, and embedding strong governance frameworks that promote safe, effective and person centred care. My experience extends to leading multidisciplinary teams including Quality, PBS and Learning and Development and supporting organisations through significant improvement and change.

I am known to lead with a calm, positive and solution focused approach. I am known for being approachable, supportive, and clear in my communication. I take pride in building trusting relationships, guiding teams through complex challenges, and influencing leaders at all levels.

Resilience, professionalism, and strong personal values underpin my practice, and I consistently maintain high standards even during periods of high pressure, transition, or organisational change. My strengths include team leadership, audit and assurance, crisis management, safeguarding governance, policy development, workforce planning, organisational change, and stakeholder engagement. I am passionate about helping others develop their confidence and capability, and I approach my work with genuine care and a desire to make a positive difference.

Having supported both adults and children with a wide range of needs throughout my career, and as a lifelong carer within my own family, my commitment to improving quality and promoting dignity, safety and inclusion is deeply personal, and I bring this compassion into every role, combining professional expertise with a human centred approach to leadership and service improvement.

Experience

Head of Quality - Compassionate Care Group

(2023-04)

Dual role as Children's Operations Manager from 02/2026. Interim head of ops from 10/2023 to 08/2024. Working with children and adults.

Create and utilise the organisational internal inspections matching up with adults and children's regulators
Manage the Children's registered managers and the running of their services
Ofsted applications and supporting documentation
Support the RI
To create and utilise audits over each central department (HR, recruitment, it etc.)
Support in tender applications and support in regulatory applications and the operational opening of new services
To have oversight and quality assure all essential documentation for all services
To have strategic oversight of the organisations PBS and L&D road map
Oversee the management of the quality and compliance team and the organisational frameworks
Monitor and provide high level reports to board on compliance, incidents, and risk management
To oversee the management of the pbs team and the L&D team and the workforce development plan
To encompass extensive knowledge of CQC and Ofsted
Coaching and supporting registered managers within their job roles
Support HR and recruitment in staff management and safer recruitment
Support in stakeholder engagement and relationships
Lead on projects within, including improvement, growth, strategic change and change management
Oversee safeguarding and protection plans and oversee LA contract monitoring
Create and oversee policy management and oversight of clinical practice

Quality Improvement Officer - Cera Care

(2021-11 - 2023-03)

To support services in crisis management, complete full audits of services and create improvement plans
To train and assist managers with the running of a service and staff team
To be flexible and able to work from home as well as away from home at short notice
To be able to manage and be part of any team
To be able to implement policies and procedures within a team
To be able to implement and maintain a positive culture
To work with internal and external teams to support any service
To implement ways of working, KPI's and tech into the care services provided
To be able to provide reports containing the progress of the compliance levels and plan on how to improve

Support and Sustainability Manager (Quality) - Achieve Together

(2020-11 - 2021-11)

Multiple roles including Service Manager, Sexuality and Relationships Advisor (including internet safety), and Build Accredited PBS Trainer (Pro Act Scipr) - training large teams in person-specific positive behaviour support training.

To support services in crisis management and complete audits of services and create service improvement plans
To input and support in the action of service improvement plans
To train and assist managers with the running of a service and staff team
To take responsibility as the person in charge of the day-to-day running of multiple services
To promote a supportive and enabling environment for people we support through modelling the high standards of professional practice which are conducive to their physical, emotional, social, intellectual, and spiritual well-being
To lead, manage a team, providing residential and supported living care services to adults with autism
Be a positive ambassador for the company at all times and promote a good culture and safe environment
Work positively in partnership with all other departments
Reporting to a higher leadership team each week and reporting for board each month
Provide PBS support and PBS plans after a functional assessment for individuals and the service they live in
Provide sexual health and relationship support to individuals and their teams

Deputy Manager - Solar Care Homes (acquired by Achieve Together)

(2016-03 - 2020-11)

Flexibility to work irregular hours, such as early mornings, evenings, weekends, nights, sleep ins and on calls
Facilitate regular meetings for the staff and people we support, maximising opportunities for people to be involved in all aspects of their home. Feedback any issues to the manager and take appropriate action
Participate fully in the on-call Rota for the service, which includes covering staff shortfalls
Provide staff with appropriate support, information, and training to enable them to effectively deliver their roles. Ensure staff adhere to all policies and procedures
In the absence of the manager, ensure all RM responsibilities are met

Senior Support Worker - Solar Care Homes (acquired by Achieve Together)

(2013-07 - 2016-03)

To lead and support a team of staff
To promote a caring environment for people we support through high standards of professional practice which are conducive to the physical, emotional, social, intellectual, and spiritual needs of these individuals
To act as the designated responsible person on shift as required
Support the RM in responding to prospective new individuals and their relatives and/or representatives
Be active in ensuring anti-discrimination practice in all aspects of your work
To promote relationships which enable each person whom we support to participate in social activities within the home and in the life of the local community to the maximum of their ability
To support the RM in the recruitment, appointment, and deployment of staff, where requested to do so
To encourage the people, we support accessing a range of opportunities and experiences, supporting them to maximise their inclusion and participation in the community according to their needs, wishes and preferences
To be personally accountable for the standard of your practice
To maintain and work with an up-to-date knowledge of each individual's preferred method of communication
Act as a key worker to the people we support ensuring the consistent implementation of all the above points

Support Worker - United Response

(2011-01 - 2013-08)

Supporting adults with PMLD and Clinical health needs in their own homes.

Learning Disability Teaching Assistant - Curnow School

(2008-09 - 2012-09)

Supporting children and young adults during the academic school day, Clinical health needs and PMLD, Behavioural management support, Community desensitisation / access.

Support Worker - Randstad Care Agency

(2009-01 - 2011-12)

Working with children and adults with disabilities.

Support Worker - Private Respite

(2009-02 - 2012-02)

Day-to-day support for a child in her home to provide respite to the parents.

Support Worker - Paradise Park

(2003-01 - 2010-12)