Giovanna Vaccaro

Friendly, reliable and adaptable professional with experience in sales, administration, reception and customer service. Highly organised, approachable and professional, with excellent communication skills and a proactive attitude. Fluent in English and Italian.

Freelance Administrator, Receptionist & Hostess

(2024-01)

Provide reception, administrative and customer support at exhibitions and trade events. Welcome visitors, manage enquiries, assist exhibitors and provide bilingual English/Italian support in busy customer-facing environments.

International Sales & Business Development - Optibac Probiotics

(2017-01 - 2024-01)

Represented the company at exhibitions and events across the UK and Europe, delivering excellent customer service, promoting products and building positive relationships with visitors and business partners

International Sales - Clearspring Ltd

(2012-01 - 2017-01)

Supported customers and distributors across Europe and regularly represented the company at trade fairs, providing professional customer service and product advice.

International Sales Administrator - Clearspring Ltd

(2010-01 - 2012-01)

Provided administrative support to the International Sales team, managing customer enquiries, processing orders, coordinating export documentation and maintaining distributor accounts across European markets.

Freelance Interpreter, Receptionist & Hostess

(1994-01 - 2010-01)

Worked at exhibitions, conferences and events providing reception, customer service, interpreting and administrative support.

Reception & Hospitality - Grosvenor House Hotel Park Lane London - London

(1993-01 - 1994-01)

• Welcomed guests and visitors
• Assisted concierge services
• Delivered high standards of customer service in a busy luxury hotel
• Worked effectively as part of a front-of-house team

Sales Consultant - Newport Marc O' Polo Clothing London - London

(1990-01 - 1993-01)

• Delivered friendly, personalised customer service, helping customers select clothing and accessories according to their needs and style.
• Supported sales targets through proactive customer engagement and product knowledge
• Maintained high standards of shop-floor presentation, visual merchandising and stock replenishment
• Processed sales, payments, returns and exchanges accurately and efficiently
• Worked collaboratively with the team to ensure a well-organised, welcoming and high-performing store environment