Glyn Haggett

A highly organised, detail-oriented, and adaptable administrative professional with over 15 years of comprehensive experience across diverse public sector and freelance environments. Proven expertise in meticulous record keeping, efficient data management, handling high volumes of correspondence, and maintaining strict confidentiality. Adept at utilising various internal systems and office software, with a strong commitment to accuracy and efficient service delivery.

Possessing a proactive approach, excellent communication skills, and a solid track record of supporting busy teams in fast-paced, demanding settings. Currently enhancing professional skills through employability courses and actively seeking an administrative position.

Actively looking for work, whilst attending employability courses (2024-01 – Present)

Translator and Proof Reader at Freelance (1998-06 – 2023-04)

• Provided comprehensive translation and proofreading services for a diverse range of clients across various industries, ensuring high linguistic accuracy and cultural appropriateness.
• Specialised in German to English and subjects such as legal and financial.
• Managed multiple projects, consistently meeting deadlines and client specifications.
• Utilised CAT tools including Trados and MemoQ to enhance efficiency and maintain terminology consistency.
• Maintained strong client relationships through effective communication and delivery of high-quality work, resulting in repeat business and referrals.

Christmas Mail Sorter at Royal Mail (2014 – 2023)

• Efficiently sorted high volumes of mail and parcels during peak festive periods, adhering to strict Royal Mail guidelines and safety procedures.
• Demonstrated strong organisational skills and attention to detail in rapidly identifying and dispatching mail to correct destinations in a fast-paced environment, contributing to the timely delivery of Christmas post.
• Maintained a strong work ethic throughout.

Administrator at Ministry of Justice (2018-01 – 2018-07)

• Provided essential administrative support to a busy team within the Ministry of Justice, contributing to the efficient operation of Traffic Enforcement Centre.
• Managed and maintained accurate records and documentation, ensuring compliance with departmental procedures and data protection regulations.
• Handled a high volume of correspondence, including email, telephone, and postal enquiries, with professionalism and attention to detail.
• Utilised various internal systems and Microsoft Office Suite to support daily administrative tasks.

Translator and Proof Reader at Freelance (2015-11 – 2017-12)

As above

Temporary Administrator at Foreign and Commonwealth Office, through Hays (2015-03 – 2015-10)

• Provided comprehensive administrative support within a fast-paced government department, effectively managing various tasks to ensure smooth operations.
• Assisted with data entry, document management, and record keeping, maintaining high levels of accuracy and confidentiality.
• Handled incoming and outgoing correspondence, including emails and telephone calls, demonstrating strong communication skills.
• Supported team members with general office duties.
• Demonstrated adaptability and a proactive approach in a high-security and professional environment.

Part-Time Administrative Officer at Job Centre Plus (2009-09 – 2011-09)

• Managed and processed confidential client information with strict adherence to data protection policies.
• Handled a high volume of enquiries from the public, both in person and over the phone, providing accurate information and directing clients appropriately.
• Maintained and updated various databases and filing systems, ensuring accuracy and accessibility of records.
• Assisted with the preparation and distribution of correspondence and official documents.

Financial Assessment Officer at Financial Service Authority (1997-06 – 1998-06)

• Conducted financial assessments and analyses to ensure compliance with regulatory standards within the financial services sector.
• Maintained accurate and confidential records of assessments and communications.
• Gained foundational experience in financial regulation and compliance procedures.

Linguist Officer at Ministry of Defence (1996-03 – 1997-06)

• Utilised advanced linguistic skills to translate and interpret complex materials for intelligence and operational purposes.
• Analysed foreign language communications and documents, extracting critical information and providing timely reports.
• Maintained strict confidentiality and operated within highly secure environments.
• Applied cultural and contextual knowledge to ensure accurate and nuanced understanding of information.

B.A in German – University of London Goldsmiths’ College A levels in German, English and French – Secondary School