Pedigree Selection Team Member - Aviagen
(2024-10)
Currently working within the selection team as part of the pedigree breeding program, collecting and managing data relating to chicken health and performance.
- Performing CT scans on the birds and maintaining the CT equipment
- Taking oxygen (Oxi) readings as well as gait scoring
- Maintaining accurate records and ensuring strict biosecurity protocols are followed at all times
- Maintaining high standards of bird welfare, monitoring animal health and supporting ethical handling procedures in line with industry standards
Production Operator - Mitsubishi
(2023-03 - 2024-10)
Proven to be trustworthy and reliable, reaching a skilled position within the production operator role.
- Maintaining good housekeeping at all times sweeping and cleaning areas, ensuring a clean and safe work environment minimising health and safety risks
- Contributing to team-based efforts to achieve company targets by ensuring items were produced in accordance with quality standards and model specifications
- Receiving and processing incoming materials required for assembly process, including sorting and organising stations ready for different models
- Training and assisting new members of staff, or up-skilling colleagues with less experience, ensuring a consistent level of quality was upheld at all times
- Creating and maintaining good relationships with colleagues and superiors through good communication and collaborative support, resulting in a higher team productivity rate and increased overall turnout
Domestic Services - The Royal Infirmary - Glasgow - Glasgow
(2021-06 - 2022)
Responsible for maintaining high standards of cleanliness and sanitation.
- Cleaning and sanitising patient areas, public areas nursing stations and bathrooms
- Working as part of a team when wards required a deep clean after a period of quarantine, or when a ward was opening or closing
- Preparing and serving patient meals in accordance with food safety standards
- Treating everyone with respect and dignity
Team member - KFC - Whitburn
(2021-04 - 2022-12)
- Operating register and general cash handling, maintaining food safety and upholding good hygiene practices
- Effectively communicating with other team members
- Managing food prep, maintaining food safety, good communication between front of house
- Being organised and prepared, for example checking stock and preparing any items with low stock or preparing extra popular items before busy periods to reduce waste and prevent running out of items which could put orders behind
- Providing good customer service and good communication with customers when setting expectations
- Managing problems for customers for example, wrong or missing items, all complaints dealt with quickly and in the best interest of customers and the business
Customer services Advisor - Ascensos - Motherwell
(2020-11 - 2021-02)
Customer focused role working across several campaigns within the company, specialising in complaints handling.
- Handling customer calls with issues regarding their orders
- Replacing or refunding items according to the customers preference using the companies policy
- Demonstrating effective communication and setting realistic expectations for customers
Customer Services Advisor - Kura - Glasgow
(2018-10 - 2020-08)
Call centre operative dealing with Scottish power customers.
- Explaining bill breakdowns
- Resolving complaints and fixing issues customers experience which could include fixing miscalculated bills
- Organising meter reading appointments and setting up new tariffs for customers
- Deescalating situations and providing solutions to customers issues
