Events coordinator
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A dedicated and professional events management graduate with extensive experience in customer-facing roles. Highly organised and detail-oriented, with a proven ability to plan, coordinate and deliver events in fast-paced environments. Confident managing multiple priorities while maintaining exceptional client service and ensuring seamless event execution.
I have been studying tourism and events since 2019, developing a strong understanding of customer service excellence and the importance of building rapport with clients. Alongside my university studies, I worked in two high-service hotels within event roles, gaining hands-on experience in weddings and a wide range of corporate and private events, further strengthening my operational knowledge and guest-focused approach.
Events Coordinator at Doubletree by Hilton (2025-09 – Present)
As the sole Event Coordinator, I manage the full lifecycle of events from initial inquiry to post-event follow-up. I proactively plan, sell, and execute events on a daily basis, working closely with clients to understand their needs, develop tailored proposals, and secure bookings. I oversee all logistical details including scheduling, vendor coordination, budgeting, and on-site execution, ensuring each event runs smoothly and meets high standards of quality and client satisfaction.
Event Waitress at Hope Street Hotel (2023-09 – 2025-01)
Delivered high-quality service across a wide range of events including weddings, corporate functions, and private dining. Worked efficiently in fast-paced environments, ensuring guests received attentive and professional service while maintaining venue standards. Collaborated closely with the events team to ensure smooth operations and a positive guest experience throughout each event.
Server at Emily's Formby (2025-01 – 2025-09)
Within this job I was working front of house, serving different guests, providing exceptional customer service and upselling different food and drinks.
Event Assistant at Moddershall Oaks (2022-04 – 2024-01)
Worked as an Event Assistant during university breaks, supporting the delivery of weddings and private events from set-up to completion. Assisted with event preparation, guest service, and on-the-day coordination to ensure each event ran smoothly. Gained hands-on experience in event operations while maintaining high service standards in a fast-paced environment.
Sales Assistant at Michael Kors (2024-11 – 2025-01)
Within this job I ensured customers had an exceptional customer service experience, assisted customers with the buying process whether this be helping them select an item, giving advice or upselling on numerous other products.
Waitress at The New Vic Theatre (2019-09 – 2021-09)
This was a part time role to fit around my studies at college. With this position I had varied roles from greeting people front of house to working in the café. As the work is varied and therefore, I need to be able to adapt to which ever role I am allocated. This was a great opportunity for me to start out my career within customer service
B.A. in Events Management – University (2021 – 2024)
BTEC in Travel and Tourism – College (2019 – 2021)