Grace Paragatos

Compassionate Healthcare Assistant with comprehensive background in complex care. Providing exceptional, effective and efficient care of elderly patients in-home care settings. Dedicated to safe nursing practices for continued patient trust.

Support Worker (Discharge to Assess) at BRITISH RED CROSS (2025-08 – Present)

• Ensure patients are discharged from the hospital as soon as they are medically fit, preventing unnecessary stays.
• Perform initial assessments of a patient's needs for care and therapy in a more appropriate environment, ideally their home.
• Help patients regain independence through goal-oriented rehabilitation, focusing on daily living tasks like mobility, personal care, and meal preparation.
• Evaluate long-term care and support needs in the community, and refer patients to the appropriate services for ongoing care.
• Arrange for necessary equipment, and coordinate with other services, such as care agencies, to provide any necessary support.
• Address immediate safety concerns, which may include providing interim support if a person is deemed unsafe to be left without help.
• Track the patient's progress after discharge to monitor the impact of the support and ensure a successful transition.
• Help with washing, dressing, and toileting.
• Assist with medication management.
• Help with moving around the home and exercises to improve strength and balance.
• Assess and provide equipment to make daily tasks easier.
• Implement strategies to prevent falls.
• Connect patients with social care and other relevant support services

Care Assistant at HC-One (Balcarres Home Care) (2025-05 – 2025-07)

• Assisting residents with washing, dressing, and grooming to maintain their personal hygiene.
• Helping residents to move around, use the toilet, and transfer safely, using equipment like hoists when necessary.
• Making beds and ensuring residents are comfortable and in a dignified state, especially those who have mobility issues.
• Monitoring and recording residents' temperature, pulse, respiration, and weight.
• Assisting with the use, cleaning, and maintenance of medical equipment such as wheelchairs and commodes.
• Replenishing and ordering necessary supplies for patient care.
• Providing a listening ear, reassurance, and emotional support to residents and their families.
• Clearly communicating a resident's well-being and observations to senior nursing staff and other healthcare professionals.
• Ensuring work areas, resident rooms, and equipment are clean and tidy to prevent accidents and maintain a safe environment.
• Assisting in the proper disposal of clinical waste according to the nursing home's policies.
• Supporting residents with eating and drinking, and assisting with meal delivery.
• Encouraging residents' physical, mental, and nutritional health through activities and social engagement.

Healthcare Assistant (Complex care) at HEALTH AND SOCIAL CARE SERVICES (HASCS) (2023-09 – 2024-12)

• Handling patient with brain injury condition due to Hypoxia
• Handling patient with Tracheostomy, Gastrostomy, and Colostomy
• To make sure the tracheostomy tube is always in placed and cared for to keep the airway clear or unobstructed.
• To ensure patient stomas are clean, healthy and dry.
• Monitoring patients to ensure comfort and safety. Moving and handling.
• Medication Administration
• Monitoring Vital signs to ensure stability.
• Assisting with clinical duties, including infection prevention and control, personal hygiene and ensures the needs of the patient are addressed.

Admin Assistant/Customer Service at LANDMARK GROUP L.L.C. – “LIPSY LONDON” Brand (2015-10 – 2020-09)

• Prepare Monthly and Weekly Reconciliation
• Prepare Weekly Operation Report
• Point of contact for external client and range of staff
• Handles cash register
• Prepare Sales invoice
• Provide high level of customer satisfaction through excellent customer service

Accounting Assistant at ACUMAX INTERNATIONAL CORPORATION (2013-02 – 2015-07)

• In Charge of Collection Receivables and Preparation of Report
• Weekly update of Accounts Receivable Report

Bachelors of Science in Business Administration in Banking and Finance – Philippine School of Business Administration (2011)

Secondary – DR.YANGA F.B. COLLEGES (1994 – 1997)