Grace Waters
Volunteer Animal Keeper and Handler
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About
A reliable and enthusiastic individual with experience working in varied workplaces, with a professional attitude and a hands-on mentality, developing strong skills and working efficiently. Developed and strong skills in communication, working individually or in a group, responsibility, reliability and adapting and changing to different situations, managing stress in fast-paced environments. Confident in customer and public engagement to achieve high standards of care and service.
Experience
Volunteer Animal Keeper and Handler - Kent Owl Academy - Kent
(2025-06)
- Achieved the Reliable and Consistent Award for dependable performance.
- Led educational public displays and private experiences, flying different types of birds of prey, confidently engaging the public, sharing knowledge and communicating respectfully and efficiently.
- Following protocol regarding animal husbandry and welfare, maintaining a professional and safe environment for public and staff members.
- Working in a safe manner with birds of prey, assuring safe handling procedures, upholding high standards of safety, attention to detail and any relevant regulations and legislations.
Hospitality Staff - Gillingham Football Club
(2024-08)
- Maintain high-standards of customer service, food safety and cleaning procedures.
- Trained in allergies, ensuring customer safety and following regulations with food items and alcoholic beverages.
- Communicating efficiently as a team, with customers and also working independently.
Experience as part of College - Fenn Bell Zoo
(2024-09 - 2025-06)
- Delivered educational talks on exotic animals to keepers, demonstrating communication and engaging presentation skills.
- Upheld standards regarding enclosure maintenance, to support animal welfare and high standards of cleanliness.
- Delivered enrichment to a wide range of animals showing determination, commitment and dedications to standards.
Education
T-Level - Animal Management - Midkent College, Medway Campus (2024 - 2026)
GCSE's - Rainham School for Girls, Rainham, Kent (2019 - 2024)
