Grant Gonzalez

Dedicated and adaptable professional with experience in HVAC, Plumbing, delivery, and mechanical trades. Skilled in troubleshooting, customer service, and technical repair, with a focus on delivering high-quality work. Proven ability to learn new trades quickly and effectively under guidance. Passionate about problem-solving and continuously improving both personally and professionally.

Plumbing Apprentice/Helper at A & M Mechanical (2024-04 – Present)

Currently entering my second tier while Learning the trade under the supervision of a licensed journeyman, assisting in the installation and repair of piping systems.

• Responsible for threading, measuring, and assembling various types of piping, including galvanized, stainless, black iron, pvc, cpvc, copper and cast iron
• Ensuring accurate alignment of piping systems by taking precise measurements based on blueprints
• Using and maintaining personal tools to assist in the installation of piping systems
• Running gas piping to RTU's alongside my journeyman in various commercial projects

Delivery Driver at Summit Delivery Solutions (2023-01 – 2024-04)

• Delivered products to customers, ensuring high levels of satisfaction through professional service and effective problem-solving
• Consistently achieved top-star customer reviews for quality of delivery and product handling
• Collaborated with team members to ensure timely and accurate deliveries

HVAC Service/Sales Technician at ARS of Boston (2020-10 – 2022-12)

• Diagnosed and repaired residential heating and cooling systems, building trust with clients through clear communication and quality service
• Provided personalized solutions based on customers' needs and financial considerations
• Assisted in product sales by educating clients on system upgrades, contributing to company revenue through commissions
• Earned multiple positive customer reviews for expertise and professionalism in HVAC system repair

HVAC Apprentice/Technician at RB Queern Heating and Air Conditioning (2018-03 – 2020-10)

• Worked on heating and cooling systems for a diverse customer base, ensuring safety and satisfaction with each job
• Developed rapport with clients, resulting in repeat business and long-term relationships
• Worked as part of a team to complete projects efficiently, meeting deadlines without compromising quality
• Ensured all customer questions were answered and concerns addressed before leaving the job site

HVAC-R Course Completion Certificate – Motoring Technical Training Institute (2017-08 – 2018-03)