Gresa Patel

Motivated and customer-focused MA International Business Management graduate with strong communication, customer service, and organisational skills. Able to work effectively in fast-paced environments, solve problems efficiently, and build positive relationships with customers and colleagues. Eager to begin a graduate career in administration, customer service, reception, or business operations.

Food Production Operative at Charlie Bigham (via First Call Contract Services) (2025-05 – Present)

• Prepare, pack, and label food products while maintaining high quality standards.
• Follow strict food hygiene, health and safety, and quality control procedures.
• Work efficiently in a fast-paced production environment to meet daily targets.
• Collaborate with team members to ensure smooth production operations.
• Maintain a clean and organised work area.

Crew Member at McDonald's, London (2024-10 – 2025-04)

• Delivered excellent customer service in a busy restaurant environment.
• Processed customer orders accurately and handled cash and card payments.
• Prepared food and beverages while following food safety and hygiene standards.
• Worked effectively as part of a team during busy periods.
• Maintained cleanliness and ensured a positive customer experience.

Beautician & Customer Advisor at Urvashi Hair and Beauty (2024-10 – 2025-05)

• Provided professional beauty treatments and personalised customer service.
• Advised customers on suitable beauty products and services based on their needs.
• Managed appointment bookings and maintained accurate client records.
• Built strong relationships with customers through friendly and professional service.
• Ensured a clean, hygienic, and welcoming salon environment.

MA in International Business Management – Middlesex University, London (2024 – 2025)

Bachelor of Commerce in Banking – The Maharaja Sayajirao University of Baroda (MSU), India (2023)