Housekeeper - Ocean View Hotel
(2013-10 - 2014-04)
- Worked as part of a team to complete duties, maintain hotel standards and provide outstanding customer service.
- Working under pressure to finish tasks
- Developed excellent communication and customer liaison skills.
- Shown initiative and teamwork skills by supporting other members of the team with their tasks after finishing my own.
- Reporting issues and any required maintenance to senior team members.
Early Years Educator - Binstead Stepping Stones Pre-School
(2014-04 - 2015-09)
- Working as part of a team to effectively safeguard and promote the welfare of children present.
- Encouraged colleagues to reach work targets collectively creating team spirit.
- Being professional and tidied up the shop floor and maintained stock in pristine condition.
- Dealt with telephone calls and queries from prospective and current parents, agencies and other professionals.
- Upkeep of own paperwork, working to deadline and within guidelines and frameworks.
- Developed problem solving skills through dealing with behavioural, safeguarding and parental issues.
- Working alongside agencies and governmental bodies.
Admin Assistant - Binstead Stepping Stones Pre-School
(2015-09 - 2016-09)
- Carried out a range of clerical duties such as photocopying and filing hence familiar with basic office equipment.
- Take and circulate minutes of staff, parental and agency meetings.
- Deal with telephone queries as necessary.
- Prepare notices of events and the community newsletter.
- Prepare child profiles and assist key workers with the collation of information in accordance with the Early Years Foundation Stage framework.
- Writing and renewal of policies and procedures in accordance with OFSTED and other governmental bodies.
Care Support in Dementia Unit - Somerset Care Inver House
(2017-01 - 2017-04)
- Assisted with meal preparation under supervision.
- Carrying out kitchen and dining room activities such as laying tables and clearing away, as well as cleaning duties as required.
- Maintained care and business confidentiality.
- Worked in line with company policies on infection, prevention and control and health and safety.
- Used cleaning chemicals as necessary in accordance with COSHH guidelines.
- Increased ability to remain calm, communicate effectively and clearly, with a caring approach.
Event Staff - Action Challenge
(2017-04 - 2017-04)
- Infrastructure set up and unpacking of equipment before the event.
- Manning information and registration areas, baggage drop and timing zones, and cater for snack stops.
- Interacting with participants and creating an inclusive and encouraging atmosphere.
Housekeeper - The Grange
(2017-09 - 2018-07)
- To ensure deep cleaning procedures are in place & completed.
- To ensure health & safety legislation is adhered to.
- Carried out daily linen counts.
- Ensured service cupboards are constantly clean, tidy and well stocked.
- Worked with the Assistant Manager to improve and maintain positive guest comments.
- To liaise with other team members to enhance the productivity.
Holiday Home Cleaner - Mermaid Cleaning Services
(2018-07 - 2020-01)
- Working alone, being adaptable and completely self-motivated, working on a self-employed basis.
- Observe precautions required to protect property of the home owner, and report. damage, theft, and found articles to management.
- Upholding personal characteristics of confidentiality, trustworthy and reliability.
- Ensuring a higher level of cleaning excellence.
- Providing high profile individuals with an exquisite experience.
Cat Care Assistant - Cats Protection
(2020-01 - 2020-07)
- Working alongside colleagues to provide the best, highest quality care for cats in our care
- Completing Home Finders with potential adopters, including house visits, meetings, completion of relevant paperwork and the final handing over of the cat(s)
- Microchip scanning, giving medication, specific diets, liaising with the veterinary nurse and veterinarian
- Assist in the completion of feeding and cleaning routines throughout the day
- Work with heavy disinfectants, understanding the risk and using them appropriately
- Reporting any health, technical or mechanical issues of the cattery to other colleagues and senior managers
- Completing paperwork such as observational sheets on individual cats, medication, feeding, general information etc.
- Liaising with managers, receptionist and head office.
- Following Cats Protections policies and procedures at all times.
- Assist in any fundraising activities and being a face of the Cats Protection to the public.
Forensic Controller - Hampshire Constabulary
(2020-09 - 2022-09)
- Provide a prompt and efficient response to Crime scene examinations
- Deploy crime scene investigators and managers
- Key liaison with external agencies such as the Arson Task Force, Ambulance and Fire Services, Intelligence and Submissions teams.
- Communication with the general public and victims of crime in order to provide a caring, collaborative and transparent service.
- Work in a restricted Scientific Setting.
- Frequent contact with people, handling difficult callers and sensitive matters
- Making forensic decisions on the probative value of evidence at crime scenes
- Being fully transparent and ensuring I can justify every step I take.
- Working with a large team and ensuring to adhere to essential policies and procedures.
- Working underneath a Senior Investigation Officer.
- Compile reports on data systems and internal networks/software
- Analyse data systems and act on information retrieved
- Understand regular offenders and their modus operandi to enable fast and effective detection of stings of offending.
- Dealing with victim, CSI and senior management complaints and issues.
- Ensuring all work completed can be justified
- Regularly Analyse policing systems to find offences and victims that haven't been dealt with and those that need our attention.
- Assisting CSIs in completing in-depth case files for each job they attend.
Volunteer - St. John's Ambulance
(2015-01 - 2015-12)
- Attend events and undertake clinical responsibilities in an out of hospital care environment to the level of personal clinical competency.
- Meet volunteer commitment hours of 16 hours per month.
- Attend unit meetings every week to assist with planning and operational aspects.
- Engage with the general public to promote first aid importance.
- Undertake continual professional development relevant to the role.
- Adhere to the policy and procedures of St John Ambulance
Special Constable - Hampshire Constabulary
(2017-01 - 2019-12)
- Completed all induction training to satisfy the Chief Officer of Police.
- Conduct foot patrols around the local area.
- Assist at the scene of any incident, including but not limited to domestic incidents, fires, accidents and anti-social behaviour.
- Conduct house-to-house enquires for investigative purposes.
- Tackle alcohol related incidents.
- Refine skills in effective and comprehensive communication.
- Uphold the College of Policing Code of Ethics.
- Enhance education about crime reduction and safety in the community.
- Meet volunteer commitment hours of 16 hours per month
- Undertake continual professional development relevant to the role.
- Worked underneath the inspector and sergeant of each shift.
- Completed in-depth case reports of each job attended.
- Work with key pieces of legislation and frameworks such as PACE and the Criminal Procedures and Investigation Act
