Customer Coordinator and Team Trainer
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Results-driven and creative professional with substantial experience in writing, editing, and publishing impactful content to engage variety of audience. Excel at proofreading and fact-checking content whilst maintaining exceptional quality standards. Demonstrated expertise in implementing successful social media engagement strategies to enhance brand visibility. Proven success in exceeding department metrics by implementing effective strategies and delivering outstanding customer service experiences. Refined communicator with ability to work with team as well as independently across fast paced environment.
Proven success in exceeding department metrics by implementing effective strategies and delivering outstanding customer service experiences. Refined communicator with ability to work with team as well as independently across fast paced environment.
Bachelors’ Degree in English Language & Linguistics
Roehampton University, London, England
Diploma in Freelance and Sports Writing, (Distinction)
The London School of Journalism, London, England
Level 4 Diploma, (Distinction)