Halema Maqsood

A reliable, motivated, and enthusiastic individual. I possess strong communication, organization, and problem-solving skills developed through customer service and administrative roles. I am confident in working both independently and as part of a team and am eager to learn and contribute to individuals care and service excellence.

Sales Assistant - Inside Success - Manchester

(2021-03 - 2022-03)

• Assisted customers and resolved queries, maintaining a positive and helpful attitude
• Handled challenging customer interactions professionally
• Met sales targets and supported team performance through training and reporting
• Took initiative to support during busy periods, improving overall team efficiency

Accounting & Tax Consultant Volunteer - A.N & Co - Rochdale

(2023-06 - 2024-01)

• Managed administrative tasks including filing, data entry, and client records
• Maintained confidentiality and accuracy while handling sensitive information
• Communicated with clients to understand needs and provide basic support
• Created spreadsheets and managed documents to support daily operations

Pharmacy Assistant - Croft Shifa Pharmacy

• Maintained excellent organization skills by arranging medicines systematically on shelves, ensuring stock was easy to locate and access
• Retrieved prescription medications from storage and prepared them in baskets for the pharmacist to dispense
• Assisted with stock management, including checking expiry dates, rotating stock, and reporting low inventory to supervisors
• Helped maintain cleanliness and hygiene standards in the dispensary and public area

Manchester Metropolitan University (2026)

Rochdale Sixth Form College

GCSEs - Wardle Academy