Dima Hamid

Sales assistant

Toxteth, LiverpoolMember since 5 August 2023

Excellent customer serviceStrong attention to detailCalm and efficient under pressureClear communication and listening skillsFast learner and adaptableStrong organization skillsReliable and punctualTeamwork and collaboration

About

Motivated and reliable individual with strong customer service experience gained in a fast-paced retail and café environment. Known for being calm under pressure, highly organized, and attention to detail. I have a strong work ethic, excellent communication skills, and the ability to adapt quickly in busy environments.

I enjoy working with people and creating positive customer experiences. I am particularly passionate about beauty, personal presentation, and customer-focused environments where attention to detail and high standards are important.

Experience

Sales assistant - Hotel Chocolate

(2023-08 - 2023-11)

Provided excellent customer service and product knowledge to improve quality of shopping experience
Encouraged customers to try new flavors from the café
Constantly meeting sale goals to ensure store standards
Managed transactions and assisted with inventory and stock organization
Working in busy and demanding environments due to the café but still managed to keep calm and whilst ensuring customers get their orders quickly

Tutoring & Childcare - Private

(2024-01 - 2025-12)