Dima Hamid
Sales assistant
About
Motivated and reliable individual with strong customer service experience gained in a fast-paced retail and café environment. Known for being calm under pressure, highly organized, and attention to detail. I have a strong work ethic, excellent communication skills, and the ability to adapt quickly in busy environments.
I enjoy working with people and creating positive customer experiences. I am particularly passionate about beauty, personal presentation, and customer-focused environments where attention to detail and high standards are important.
Experience
Sales assistant - Hotel Chocolate
(2023-08 - 2023-11)
- Provided excellent customer service and product knowledge to improve quality of shopping experience
- Encouraged customers to try new flavors from the café
- Constantly meeting sale goals to ensure store standards
- Managed transactions and assisted with inventory and stock organization
- Working in busy and demanding environments due to the café but still managed to keep calm and whilst ensuring customers get their orders quickly
Tutoring & Childcare - Private
(2024-01 - 2025-12)
- Provided tutoring support in Arabic reading and writing
- Assisted children with learning and homework support
- Developed strong patience, communication and organization skills
Education
GCSE's - Life Science school – UTC (2020-01 - 2020-12)
A Level's - Criminology, English Lit and Sociology - Life Science school – UTC (2021-01 - 2021-12)
BTEC - Health & Social - Life Science school – UTC
BTEC - Childcare - Life Science school – UTC
BTEC - Finance - Life Science school – UTC
BTEC - Animal Care - Life Science school – UTC
