Halima Ahmed

I am a reliable and friendly individual with a very strong interest in customer service and retail environments. I enjoy interacting with people and take a lot of pride in providing helpful, positive experiences for customers. I work well under pressure, stay organised during busy times, and I'm always willing to learn new skills.

I am a good team player but can also work independently when needed. With a strong work ethic and a positive attitude, I am committed to delivering high standards of service in fast-paced settings such as shops, restaurants, and customer-facing roles as I have done before.

Restaurant Staff - Blackburn Road - Bolton

(2024-05)

I have experience working in a restaurant where I carried out a variety of roles, including front of house, waitressing, bartending, cleaning, and assisting in the kitchen. I provided friendly and efficient service to customers, took orders, and ensured a clean and welcoming environment. I also supported the kitchen team when needed, helping with food preparation and maintaining hygiene standards.

This experience helped me develop strong communication, teamwork, and time management skills in a fast-paced environment.

Customer Service/Call Centre - Thynne St - Bolton

(2025-02)

I have experience in customer service within a call centre environment, where I handled a high volume of calls and assisted customers with a range of enquiries. I communicated clearly and professionally, listened carefully to customer needs, and worked to resolve issues efficiently. I remained calm under pressure and ensured each customer received a positive experience. This role helped my communication, problem-solving, and organisational skills in a fast-paced setting.

Retail Assistant - Bolton - stalls - Bolton

(2023 - 2025)

I have experience working on a family-run clothing stall, where I assisted with selling items, interacting with customers, and managing stock. I helped create an inviting display, handled payments, and ensured customers received friendly and helpful service. This role allowed me to develop strong communication skills, confidence in approaching customers, and an understanding of sales and retail environments.

High School - Ladybridge High School (2019-09)

Btec Applied Science Level 3 - Runshaw College