Hanane Dafi

I am seeking part-time employment, ideally term-time only, with strong experience in childcare, cleaning, and customer service. I am hard-working, reliable, trustworthy, and highly organised—comfortable using my own initiative or collaborating as part of a team. I take pride in delivering high-quality work and am eager to build on my skills through new opportunities.

I am also a parent, which has given me valuable hands-on childcare experience and is why I am seeking part-time, term-time-only roles. Originally from Morocco, I have lived in the UK for over 10 years. I hold English language qualifications and have completed further professional learning online.

My background includes long-term childcare experience, hospital/school cleaning, and customer-facing roles in fast-paced environments.

Nursery Assistant - Rosey Day Nursery - West Green

(2019-09)

• Supervise children (0–5 years) indoors/outdoors; plan activities, stories, arts & crafts
• Support daily care: feeding, nappy changing, hygiene, and maintaining safe, tidy environments
• Communicate closely with parents on progress, needs, and daily updates
• Apply knowledge of child development; collaborate with colleagues to deliver best practice
• Build strong relationships with "key children," supporting their growth and school readiness

Domestic Assistant - Crawley Hospital

(2013-12 - 2014-10)

• Cleaned wards, offices, and public areas to strict hygiene standards
• Worked independently and within a team; served meals and interacted positively with patients
• Reason for leaving: Maternity leave (birth of first child)

Cleaner - Hazelwick School

(2012-12 - 2013-12)

• Evening cleaning post-school; trained in safe/effective use of cleaning products
• Worked as part of a close-knit team; maintained high standards across school facilities
• Reason for leaving: Accepted new opportunity at Crawley Hospital

Customer Service Assistant / Cleaner - Cyber Café - Morocco

(2011-07 - 2012-02)

• Assisted customers with IT/internet use; performed basic troubleshooting
• Handled payments, receipts, and daily cleaning/hygiene routines
• Reason for leaving: Relocated to the UK

Customer Service Assistant - Busy Bakery - Morocco

(2009-04 - 2011-02)

• Served customers in fast-paced setting; maintained clean, compliant work environment
• Coordinated with kitchen team; monitored stock levels; resolved customer concerns professionally
• Reason for leaving: Relocated to the UK

B1 English (Grade 5) - Speaking & Listening - Cambridge Open

A1 & A3 English Certificates - English - Cambridge Open

Online Study - Childcare Basics, Health & Safety Awareness - Online

Self-paced Training - Customer Care, Communication Techniques - Self-paced