Hannah Al-ani

Assistant Property Manager

Talent

OxfordMember since November 7, 2026

Looking for a jobTelephone and email customer serviceAppointment scheduling and administrationAccurate record-keeping and attention to detailOrganisation and teamworkProfessional communication and customer support

Hire this person

Send a job offer directly to this candidate

Looking for a jobTelephone and email customer serviceAppointment scheduling and administrationAccurate record-keeping and attention to detailOrganisation and teamwork

About

Experience in customer service and administration, including answering telephone enquiries, arranging appointments and keeping records up to date. Comfortable communicating with different people and providing polite, helpful support. Also brings experience in care, requiring patience, understanding and respect for individual needs.

Experience

Assistant Property Manager - Family-Owned Residential Portfolio - Oxfordshire

(2026-03 - 2026-10)

Responded to tenant enquiries about rent and maintenance, providing clear information and professional communication
Arranged property viewings and move-ins, and coordinated repairs and contractor appointments
Maintained organised property records, including tenancy agreements, and kept rental income and expense records up to date

Customer Service Representative - Thames Tradesmen - Oxford

(2025-03 - 2025-12)

Acted as a first point of contact for customers by telephone and email, responding to enquiries
Arranged appointments and kept customer records up to date
Listened to customer concerns, responded professionally and passed complaints to the appropriate person when necessary

Carer - AQS Care - Oxford (temporary position)

(2023-08 - 2023-12)

Supported individuals from diverse backgrounds, following care plans and respecting their individual needs
Used patience, empathy and clear communication when supporting people with different needs
Completed company training before working with clients

Sales Associate - K2 Recruitment - agency work

(2023-06 - 2023-08)

Picked up temporary shifts as and when needed across a range of premium retail brands
Adapted to different retail environments, team expectations and store procedures
Provided helpful, customer-focused service

Sales Associate - Villeroy & Boch - Bicester Village

(2022-09 - 2023-05)

Delivered customer service in a luxury retail environment and consistently exceeded sales targets
Responded to customer enquiries in store, by telephone and through WhatsApp
Processed high-value transactions accurately

Wedding & Events Assistant - Noorani Events - Oxford

(2019-07 - 2022-08)