Food and Beverage Coordinator - Ashton Gate Stadium, Bristol - Bristol
(2024-08)
- Oversee staffing operations across General Admission areas and Front of House during football, rugby and large-scale stadium events.
- Lead and support the administration team to ensure efficient staffing processes and alignment with the venue's zero-agency staffing target.
- Maintain accurate records of all staff hires, leavers and training, ensuring team members remain fullycompliant and authorised to work.
- Manage onboarding documentation including right-to-work verification and compliance checks.
- Maintain and update staff training records in line with company policies and procedures.
- Coordinate recruitment initiatives including organising and hosting recruitment events.
- Produce staffing reports and administrative documentation to support operational planning.
- Work closely with Deputy Managers and the Food & Beverage Director to support operational success.
Concessions Staffing Administrator - Ashton Gate Stadium, Bristol - Bristol
(2015-10 - 2024-08)
- Managed and coordinated a team of 120+ casual staff during football, rugby and major events.
- Ensured accurate staffing levels and deployment of personnel across concession areas.
- Approved staff hours and liaised with payroll to ensure timely and accurate payments.
- Acted as the main point of contact for staff queries regarding shifts, scheduling and pay.
- Maintained departmental documentation including match day reports and health and safety records required for Environmental Health Officer inspections.
- Assisted with staff onboarding and maintained workforce records.
Sales Assistant - Superdrug, Bristol - Bristol
(2012-12 - 2015-10)
- Delivered customer service on tills and shop floor, assisting customers with queries and purchases.
- Replenished stock on the shop floor and warehouse.
- Supported management with store opening procedures, including cash handling and preparing tills for daily trading.
- Assisted with late-night deliveries, warehouse organisation, stock replenishment and promotional changeovers.
- Worked independently on the fragrance counter, developing strong product knowledge through specialist perfume and scent training.
- Consistently achieved and exceeded sales targets through customer engagement and product recommendations.
- Selected to support multiple stores across Bristol with new store openings, stock organisation, and staff training.
Data Entry Clerk (Part-Time) - University of Bristol Student Health Service - Bristol
(2012-01 - 2012-04)
- Trained in EMIS patient management software to register new students and maintain accurate patient records.
- Filed confidential patient documentation.
- Issued appointment letters and supported general administrative tasks.
- Communicated with patients via telephone to clarify registration information and resolve queries.
- Worked closely with administrative staff, doctors and nurses to support the smooth running of the practice.
Retail Assistant (Seasonal) - Primark, Bristol - Bristol
(2011-11 - 2012-01)
- Provided customer service on tills and shop floor during a busy seasonal period.
- Replenished and organised stock.
Receptionist - Chandos Hair and Beauty
(2008 - 2010)
- Managed front desk including answering calls, booking appointments, and processing payments.
- Supported salon staff with clients.
