Hannah Trezona-Phillips

Passionate and experienced animal care and dog training professional with hands-on experience working with a wide range of breeds, including reactive and behaviourally challenging dogs. Skilled in behavioural training, obedience, socialisation, recall training, and welfare-focused handling, with experience leading both one-to-one and group training sessions. Reliable, calm under pressure, and highly adaptable, with a strong understanding of animal behaviour and welfare.

Experienced in working independently, managing client relationships, handling difficult situations professionally, and maintaining high standards of care in fast-paced environments. Known for patience, compassion, and commitment to achieving positive behavioural transformation in animals while prioritising welfare and safety at all times.

Dog Trainer - ConceptK9

(2024-01)

Deliver professional dog training services specialising in obedience, behavioural correction, socialisation, recall, neutrality, and reactive dog management. Work with a wide variety of breeds and temperaments, including rescue dogs and highly reactive large breeds.

• Deliver one-to-one and group dog training sessions
• Design tailored behavioural and obedience training plans
• Conduct behaviour assessments for reactive and anxious dogs
• Assist owners in improving handling confidence and consistency
• Work with rescue dogs requiring behavioural rehabilitation
• Handle challenging behavioural situations safely and professionally
• Use training equipment including muzzles, slip leads, long lines, crates, and clicker methods
• Maintain animal welfare and safety as the highest priority
• Manage sessions and client communication independently

Housekeeping & Property Operations Assistant - Bonython Estate

(2020-01)

Worked within luxury holiday accommodation and Airbnb properties maintaining exceptionally high presentation and operational standards in fast-paced turnaround environments.

• Deep cleaning and end-of-tenancy cleaning
• Laundry and linen management
• Property preparation for guest arrivals
• General maintenance and quality control checks
• Supervising and supporting cleaning staff
• Managing stock and cleaning supplies
• Handling guest interaction and issue resolution
• Operating under strict turnaround deadlines
• Trusted with property keys and alarm systems
• Hot tub cleaning and maintenance
• Training and supporting newer staff members

Café Assistant - Café

(2018-01 - 2020-12)

• Opening and closing procedures
• Customer service and complaint handling
• Barista duties
• Cash handling and till operation
• Cleaning and hygiene maintenance
• Kitchen assistance
• Staff training and support

A Levels - Anthropology, Psychology, English Literature & Language - Truro College

Pool Academy