Motivated with a year of experience in the hospitality industry
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I am motivated with a year of experience in the hospitality industry. Offering experience in customer service and satisfaction, enthusiasm and able to follow instructions, energetic team builder able to navigate high stress situations and achieve goals on time with a smile.
Residential Support Worker - Idem Living
(2024-09)
In this role, I provided high-quality, person-centred support to three young boys in a supported living setting, focusing on promoting independence, well-being, and daily life skills. My responsibilities included assisting with personal care, medication administration, meal preparation, and engaging the boys in educational and recreational activities tailored to their individual needs and interests. I also worked occasionally with adults with complex needs, adapting my approach to meet a wide range of communication styles and behavioural challenges.
This experience strengthened my ability to remain calm under pressure, work collaboratively with multidisciplinary teams, and maintain a safe, nurturing environment that respects the dignity and autonomy of each individual.
Mental Health Recovery Worker - Krinvest Care Group-Merseyside
(2022-11)
In my current job role I support females within a mental health rehabilitation unit. I work with a variety of individuals with different needs in all key areas of daily living to promote independence and prevent harm. I work as part of a team to ensure the physical and mental well-being of all 14 residents. This job has shown me the importance of communication with both colleagues and service users.
Care Worker - Browns short break respite - St Helens
(2022-05 - 2022-10)
In this job role I have worked with disabled adults ensuring that individual needs are met using a person centred care. I have gained experience with working with individuals who need 24hour support, therefore working 12+ shifts. My communication skills have improved significantly as I have worked with non verbal individuals and worked with other care staff closely.
Some tasks I undertake with in this role include; personal care, giving medication, managing finances, managing dietary and nutritional meeds and supporting adults with every day life.
Social Care Worker - Cross Roads Care - St Helens
(2021-11 - 2022-05)
Within this job role I have experience with vulnerable adults and children with a range of different needs. This challenging role has taught me the importance of a person centred approach, whilst ensuring the independence and well being of service users. I am responsible for ensuring service users and myself are safe whilst providing a high quality of care. Some of the tasks include:
Junior stylist-number 42 salon - Number 42
(2020-01 - 2020-01)
Last year it was important to do 400 hours of work experience for my collage course. In doing so I have become confident in being able to talk to clients as I have to greet them to ensure they have a pleasant time in the salon. I work as part of a team with other stylists and attend to them by cleaning the salon, answering phone calls and taking appointments.
Crew Member - Macdonalds - St Helens
(2020-08 - 2021-10)
In my previous role, I had to work as part of a team and to be able to listen and follow instructions from my team leaders, ensuring high customer satisfaction delivering food. Also, I had to be confident to talk to customers and other members of staff to be able to help them to ensure a customer satisfaction. Team work was key in this job role, as we all worked together in order to achieve high customer service and made sure to do it fast so the food was still hot. My tasks included;
Hospitality - Sticky wicket Ruskin drive staff
(2019-06 - 2019-09)
In this role I worked as part of a team, I was required to help and attend to customers' needs by serving food and drinks, kitchen hygiene control, ensuring high customer satisfaction and being of a smart and approachable appearance.
A-Level or equivalent - Health and social care - St Helens College (2021-09)
A-Level or equivalent - Makeup media - St. Helens collage (2020-09 - 2021-07)
NVQ - level 2 hairdressing - St. Helens collage (2019-09 - 2020-07)
GCSE or equivalent - English, science, maths, drama, history, religious studies, food technology - Saint Augustine's of Canterbury catholic high school (2014-09 - 2019-06)
