Harley May

Friendly, organised, and compassionate individual seeking a Veterinary Receptionist position where I can combine my passion for animal welfare with excellent customer service and administrative skills. Dedicated to creating a welcoming environment for clients, supporting the veterinary team, and ensuring the highest standard of care for both animals and their owners. Eager to contribute to a professional practice while continuing to develop my knowledge of veterinary care and animal wellbeing.

Volunteer - Ruislip Park stables

(2016-01 - 2016-12)

• Assisted with the daily care and welfare of horses, including feeding, grooming, mucking out, and preparing stables. Maintained a clean, safe, and organised environment while following health and safety procedures.
• Supported staff with handling horses and ensuring the wellbeing of animals at all times. Communicated effectively with visitors and owners, demonstrating reliability, responsibility, and a strong commitment to animal welfare.

Assistant - National Animal Welfare Trust

(2023-01 - 2024-12)

• Assisted with the daily care and welfare of animals while ensuring high standards of cleanliness and wellbeing. Provided friendly and professional customer service to visitors and adopters, answered enquiries, and supported the team with day-to-day operations.
• Developed a good understanding of the Animal Welfare Act and the importance of maintaining animal health, safety, and welfare. Demonstrated excellent communication, organisation, and teamwork skills in a busy animal care environment.

Dog Handler - Canine Karma

(2024-01)

• Built strong relationships with dogs of all breeds and temperaments through handling, training, exercise, and behavioural support. Worked independently while demonstrating excellent time management, responsibility, and decision-making.
• Administered prescribed medications and dietary supplements, monitored health and wellbeing, and reported any concerns promptly. Home boarded dogs in a safe, caring environment, including providing temporary accommodation for dogs in need.
• Assisted with introducing and training new team members, maintained accurate care records, communicated professionally with owners, and consistently delivered a high standard of animal welfare and customer service.

City & Guilds Level 3 Diploma in Animal Management - Animal Management

GCSE - Mathematics

GCSE - English Language

GCSE - Biology

GCSE - Chemistry