Harpreet Kaur

Dental Receptionist, Events coordinator

Talent

Southall, Ealing, Greater LondonMember since 13 August 2023

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About

A conscientious, responsible, committed and enthusiastic individual with excellent teamwork, communication and interpersonal skills. Hard working, capable, self-motivated and resourceful and have a friendly and positive approach to others. Thoroughly enjoy working as part of a team and meeting new people. Enjoy challenges and am keen and quick to learn new things and add value to my employer.

Experience

January 2009 - 2014 October - White House Dental Practice - Receptionist

Open surgery on time and Greeting patients
Switch alarm on check compressor
Open blinds, switch monitors on
Switching the machine off by 9am divert emergency line
Check emails and faxes on a daily basis and print them off as and when required and print day lists
Pull out cards for the following day
Ensure reception area is tidy at all times in the morning and evening
Ensure correct money is taken from patient and recipients are given and ensure that money is balanced in terms of cash, credit card and cheque at all times morning and evening
Various reception duties, including dealing with patients, arranging/confirming appointments,

answering telephone calls, computer related duties, general office duties including filing and photocopying

Helping patients with directions and also informing them of what treatment will be carried out on them at the next appointment
Explaining the difference between NHS and Private treatment to patients
Sending patient recall letters and invoices for outstanding balances
Booking transport and interpreter for patients as and when required
Dealing with the dentists, ordering stock for them and dealing with external organizations
End of day: blinds closed, emergency line diverts, answering machine
Ensure all new patients have a medical history form
Ensure all payments are noted on the record cards and on the computer