Harshit Porwal

Detail-oriented and reliable MSc Data and Decision Analytics student with hands-on experience in customer-facing till operations, stock management, and university event coordination. Proficient across Microsoft Office (Word, Excel, PowerPoint, Outlook) with working knowledge of Python for data handling. Combines strong organisational skills gained through freelance design project management with a proven ability to communicate clearly, manage competing priorities, and support smooth day-to-day administrative operations.

Seeking an entry-level Operations Assistant role to contribute to efficient office and administrative processes.

Sales Assistant (Till Operations & Stock) (2025-11 – Present)

• Operate the till and process cash, card, and contactless transactions accurately for a high footfall of daily customers
• Replenish stock on shop floor and manage stockroom inventory to ensure product availability and minimise waste
• Handle customer queries and complaints professionally, maintaining a positive shopping experience
• Support store opening/closing procedures, including till reconciliation and basic reporting

Student Ambassador (2025-09 – Present)

• Represent the university at undergraduate open days, guiding prospective students and parents through campus and accommodation tours
• Explain programme structures, course content, and student life to visitors, tailoring information to individual queries
• Coordinate with event organisers and academic staff to ensure open days run smoothly and to schedule
• Act as a first point of contact for visitor questions, demonstrating clear communication and professionalism

Freelance Designer (Present)

• Manage end-to-end client projects independently, including scheduling, requirement-gathering, revisions, and delivery deadlines
• Use SketchUp, AutoCAD, and 3ds Max to produce design outputs to client specifications
• Maintain client communication and basic project records, developing strong organisational and multitasking skills

MSc in Data and Decision Analytics – University of Southampton (2025-09)

Bachelor of Technology in Computer Science & Engineering – Rajiv Gandhi Proudyogiki Vishwavidyalaya (RGPV) (2025-06)