Hasina Sailabuuu

A highly motivated, professional and dependable individual with a proven track record of delivering exceptional customer service across demanding, people-facing environments. Recognised consistently for outstanding communication skills, the ability to engage confidently and effectively with individuals from all backgrounds, and an unwavering commitment to delivering a positive experience on every interaction. Brings a strong work ethic, excellent interpersonal skills and a calm, composed approach under pressure.

Fully committed to contributing to team performance, upholding high professional standards and exceeding customer expectations in every role.

Exam Invigilator - Principal

(2023-05 - 2023-07)

• Held sole responsibility for the supervision of examinations for groups of 30+ students, including those with behavioural challenges, maintaining a professional, controlled environment throughout.
• Prepared examination venues to a high standard, verified all materials for accuracy, delivered official examination scripts clearly and managed all candidate queries professionally.
• Completed all sessions without error, ensuring the secure collection and handover of examination papers in full compliance with procedure.

Clinical Placement, Speech & Language Therapy

(2022-09 - 2023-09)

• Engaged directly and professionally with clients of varying ages, backgrounds and needs, establishing trust and rapport swiftly while maintaining the highest standards of care.
• Communicated complex information clearly and accessibly, consistently adapting style and approach to suit each individual client's requirements and circumstances.
• Maintained comprehensive and accurate records, adhered to strict confidentiality protocols and contributed meaningfully to multidisciplinary team meetings alongside senior healthcare professionals.

Volunteer - Markfield Charity (Autism & SEN Support)

(2021-01 - 2021-03)

• Provided professional, compassionate support to adults and young people with autism and special educational needs, rapidly establishing positive working relationships through patience and empathy.
• Designed and delivered tailored activities in real time, demonstrating strong initiative and the ability to adapt approaches to meet each individual's needs effectively.
• Maintained a safe, inclusive and welcoming environment at all times, applying safeguarding procedures diligently throughout.

Volunteer, Mental Health Awareness Campaign

(2023-07 - 2023-07)

• Engaged confidently and professionally with members of the public on sensitive subject matter, demonstrating strong interpersonal skills and the ability to initiate and sustain meaningful conversations.
• Contributed to the effective delivery of community events, representing the organisation in a consistently professional manner.

Fundraising Lead - WOHAA Charity

(2018-10 - 2018-10)

• Led a team in the delivery of door-to-door fundraising activity, communicating effectively with members of the public and successfully raising awareness and financial support for the charity.
• Coordinated team responsibilities, allocating roles according to individual strengths and maintaining team motivation to achieve fundraising objectives.

BSc - Psychology - City St George's Univ. of London (2024)

A Levels - H&SC D*D, Criminology B - Winchmore School (2022 - 2022)

GCSEs - incl. Maths & English - Queen Elizabeth Girls' School