Temp staff - Office angels
(2025-11)
- Doing various events work on temporary basis
- Working as an exam invigilator within colleges
- Covering day cover within an admin environment
- Covering long term and short term office bases admin roles
Customer Contact Operative - Richburns
(2025-11 - 2026-03)
- Working within Call Centre dealing with customers who are calling to set up payment arrangements or make partial payments
- Creating payment plans
- Updating PSR and offering helplines
- Liaising with quality assurance department making sure all compliance procedures are followed
Customer Service Advisor - Axis Europe
(2024-03 - 2025-09)
- Working within gas team for various contracts
- Creating and allocating jobs to engineers
- Offering excellent customer service
- Completing adhoc email tasks
- Trying to prevent complaints
- Liasing with different departments to achieve positive outcomes
Security Officer - Wise Security
(2023-04 - 2025-02)
- Working within sporting, musical and social events
- Providing excellent customer service to customers and citizens at events
- Offering solutions and support to the public regarding any concerns
- Being vigilant all times and acting as a deterrent to anti-social behavior
Compliance Officer - MedicsPro
(2021-10 - 2023-07)
- Chasing and maintaining compliance documents for active candidates
- Chasing candidates that have lapsed or made non active
- Applying for DBS's and checking on the online service
- Calling candidates to book appraisals
- Checking mandatory trainings
- Other admin duties as required
Call Handler - HCL
(2019-03 - 2021-09)
- Handling high calibre calls for Reassure book of business for Both Pension and Life assurance
- Offering excellent customer service
- Dealing with IFA enquiries
- Dealing with insurance details and claims with clients
- Doing Adhoc withdrawals for Pension Customers
- Inputing data on database system
- Dealing with and offering solutions to customers and clients complaints
Recruiter - Three Sisters Care
(2018-09 - 2019-02)
- Recruiting care staff
- Contacting potential candidates via reed, indeed and other recruiting sites
- Doing compliance duties
- Helping coordinators with rostering duties
- Reception duties when required
- Offering excellent customer service and handling complaints
Telemarketer - Hair Growth Centre
(2017-12 - 2018-09)
- Calling potential leads and booking them for appointments
- Logging information into diary of bookings
- Answering phones calls and help with queries of clients
- Working in reception when required
Teaching Assistant/Learning Support Assistant - Protocol Education
(2016-04 - 2017-11)
Agency role
- Working as class based assistant supporting teachers
- Working with students with special educational needs along with one to one support
- Working with children displaying challenging behavior
- Working one to one with child with autism condition in afternoons
- Dealing with child issues and problems and helping create solutions to them
- Assisting with playground duties during lunch and playtime hours
- Speaking with parents to help address issues
- Assisting staff around school with administrative tasks
Teaching Assistant/Learning Mentor - AR Tutors Tuition Centre
(2015-02 - 2016-03)
- Supporting students with any additional work they have, such as homework from school
- Explaining the work to them
- Supporting students with learning difficulties i.e. Autism to ADHD
- Making sure students feel safe within the teaching environment
Recruitment Consultant - Your World Recruitment Ltd
(2014-06 - 2015-01)
- Calling doctors to find out their availability from database
- Headhunting doctors
- Chased up outstanding compliance documents
- Assigning doctors to hospitals in regards to their specialty (surgery, gynecology)
- Managing an up to date database on every client and candidate
- Working as part of a team
- Gaining peer references from candidates
- Liaising with clients and candidates via phone and email
Resourcer - RSM Topjobs
(2013-06 - 2014-05)
- Answering the phone
- Called candidates asking them for their availability
- Called clients asking for last minute and urgent requirements
- Chased up outstanding compliance documents
- Calling up and liaising with clients within the care home industry
- Dealing with candidates as well as recruiting new ones
- Managing an up to date database on every client and candidate
- Sending email's and replying to interested job applicants
- Working as part of a team
Security Guard - Total security services
(2012-03 - 2013-04)
- Safely securing retail outlets (Tesco)
