Heather Phillips

A communication and equipment specialist with extensive experience in management roles and communication strategies with high security clearance. Providing leadership and positive engagements with higher up superiors. Ambitious, hardworking and determined to complete a job with the up most professionalism and success to a high standard in any given role.

I have years of knowledge in welfare, accounting and problem solving such as fixing equipment. I am an ex service woman. I worked as a radio operator and driver for 7 years. I was a LCpl which is an equivalent of a managerial role.

I was also in charge of a huge equipment store containing thousands of pounds worth of products and devices just before two years working at that unit in Bicester, Oxford. I became the youngest store owner in the regiment at the time of a 4-year station. I was trusted to withhold personal information through a high security level check, giving me special insight and trust within my work community.

I was a manager of a group, roughly of about 10 people. Teaching them how to use equipment and other lessons such as first aid, how to seek help and other important lessons.

Driver and Communications Specialist at British Army RLC (Previously titled Royal Logistics Corps) (2017-03 – 2024-05)

• Organising by serial numbers and allocating each vehicle with the correct equipment for future deployments.
• Identifying problems last minute and solving them as soon as possible.
• Teaching other soldiers how to take care of the equipment and what to do if they are unsure as well as what to do if they come across a problem.
• Establishing and maintaining positive working relationships.
• Working closely with my higher superiors eventually shadowing them to take on a higher role when offered and also gain more experience in order to ensure my team had the most information and help as possible.
• Analysing and identifying changes in our vehicles and satellite equipment.
• Crypto security clearance.
• Delivering lessons and presentations in detail to ensure the most up to date knowledge, such as first aid.
• Managing people's appointments and days off onto an internal system in a set time frame and ensuring it doesn't interrupt significant events.
• Organising team building events to help moral.
• Help in recruitment whilst setting an example.

GCSE – Hasland Hall Community School (2011 – 2015)

Distinction Double Star in Uniformed Public Services and Regulation Acts – Chesterfield College (2015 – 2015)

Various Qualifications – British Army (2017 – 2024)

Health and Science Degree in Health and Science – Open University Oxford (2023 – 2024)