Heather Whiteside

working on a busy reception desk-booking patients into their specific clinics, using NHS admin programmes and systems using an pc, booking and rearranging appointments and booking future appointments, updating patient information and records Handling patient queries via telephone and in clinic setting Supporting professional staff In call capacity's

NHS Health Care Assistant - NHS-Kidderminster - Worcestershire

(2022-09)

• working on a busy reception desk-booking patients into their specific clinics, using NHS admin programmes and systems using an pc, booking and rearranging appointments and booking future appointments, updating patient information and records
• Handling patient queries via telephone and in clinic setting
• Supporting professional staff In call capacity's

Health Care Support Worker - Heritage Manor Ltd - Bewdley, Worcestershire

(2021-01)

Support Worker - Lifeways Group - Bartley green

(2017-10)

Supporting adults with Autism and complex care needs

Support Worker - Edgeview Homes Ltd - Brierley Hill, West Midlands

(2009-09 - 2017)

Supporting adults with learning difficulties and challenging behaviour optical assistant - Boots Opticians UK - Birmingham, UK

(2004 - 2009)

Customer service Assistant - Marks and Spencer - Birmingham, UK

(2003 - 2004)

Nvq - Stourbridge college (2009 - 2009)

business administration - West Bromwich community college (2001 - 2002)

GCSE - English - George Salter High school (1996 - 2000)