Helen Ludlow

Hospitality & Fashion Retail Professional

Talent

380 London road 0x38dw, OxfordshireMember since September 3, 2026

Customer ServiceFood and Drink ServiceBar TrainingBaristaWaitressingCommunicationTeamworkLeadershipOrganisationProblem-SolvingCreativityFashion RetailCommercial AwarenessDigital ToolsCreative SoftwareAdaptabilityResilienceAttention to DetailVisual AwarenessHairdressingStyling TechniquesCoaching

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Customer ServiceFood and Drink ServiceBar TrainingBaristaWaitressing

About

A highly creative, motivated and hands-on individual with a strong passion for fashion, retail, hospitality and customer service. I thrive in fast-paced environments where I can develop new skills, meet people and contribute positively to a team. My experience at the Oxford Belfry Hotel & Spa, The Black Horse (a Raymond Blanc pub), cafés, events and retail, combined with my Level 3 Diploma in Fashion Business and Retail from the Fashion Retail Academy in London, has developed my communication, organisation, commercial awareness and customer-service skills.

I am reliable, adaptable and confident working with a wide range of people, with a strong work ethic and a positive attitude.

Experience

Food and Drink Service - Oxford Belfry Hotel & Spa - Oxfordshire

(2025-09)

Serving guests from all over the world and providing food and drink service. Received more than 100 positive Tripadvisor reviews mentioning me by name, demonstrating commitment to excellent customer service and creating a welcoming guest experience.

Waitress - The Black Horse - Thame A Raymond Blanc pub. Gained experience in hospitality, teamwork and working efficiently in a busy environment.

Kitchen Assistant - Kali Café - Thame

Prepared food and cold drinks, washed dishes and labelled food.

Event Staff - The Swan Hotel

Work Experience Placement - Toni & Guy Hair Salon

(2024-07 - 2024-07)

Shadowed professional stylists and assisted with salon operations in a high-energy, customer-focused environment.
Provided excellent customer service, greeting and assisting clients to ensure a welcoming atmosphere.
Learned essential skills in hairdressing, styling techniques, and salon management.
Gained hands-on experience in a creative, fast-paced setting, reinforcing my passion for working in a practical role.

Volunteer Football Coach - Local Football Club

Helped coach and mentor younger players, building their confidence and technical skills.
Assisted in organizing training sessions, improving my leadership, teamwork, and communication.
Acted as a role model by demonstrating discipline, resilience, and sportsmanship.