Henri Bislick

I am a highly professional individual with extensive experience in both working independently and part of a wider team. I have a significant record of achievement in both new Business Development and Global Key Account Management with a clear understanding of the mission and vision of an organization and a keen focus on generating both new revenue and growth of existing client accounts whilst maintaining profitability and best practice. I have gained valuable experience in the creation of new contracts processes, price standardization and data analysis as part of my current role along with skills that are transferable into new industry sectors.

Contracts and Estimates Manager - British Board of Agrement

(2021-07)

• The processing of all new quotation requests into the business.
• The up-keep and management of all supporting quotation documentation such as template letters, price documents and product information.
• The creation of weekly KPI reports and data trending reports.
• The tracking of all contracts and quotation information into the business and monitoring of key SLAs from internal stakeholders.

Business Development Manager - Product Care Limited (part of Matchstick Men Ltd)

(2020-10 - 2021-06)

• Sourcing, qualifying and contacting potential new clients.
• On-boarding of new clients.
• Sourcing and submitting applications for new Tenders and DPS opportunities.
• The ongoing maintenance of the CRM records.

Business Development Manager - Bespoke Bids Consultancy

(2019-09 - 2020-02)

• Creation and qualification of new business leads
• Meeting and on-boarding of new clients.
• Maintaining of existing client base through calls and visits.
• Upselling of service packages to existing client base.
• Identifying any client fall off and developing strategy to win back.
• Attendance of various relevant networking events.

Head of Sales and Key Account Management (CPS Division) - Bureau Veritas (CPS Division)

(2016-12 - 2019-08)

• Daily management of a team of 12 Sales Managers, Key Account Managers and On-site Account Managers.
• Responsibility for delivering an annual budget of £31.9m, and mid-year forecast predictions, for UK client accounts and setting team targets to achieve company revenue goals whilst ensuring profitability on all service lines.
• Interfacing with clients to calibrate their expectations with the Companies performance.
• Identifying and coordinating the development of additional services to fully maximize client engagement.
• Collating and monitoring data on sourcing and market trends along with client needs to feedback to the operations team.
• Monitoring, identifying and communicating to relevant parties any risk or opportunities based on continuous review of the health of the accounts.
• Managing team and client meetings along with organizing participation in training seminars and tradeshows.
• Implementation of a new CRM platform, creation of records and ongoing maintenance of data stored.
• Working in coordination with Product Lines, Operations and Executive Sponsors to develop and implement strategies for target industry sectors and new account clients.

UK and Ireland Key Account Manager (Retail) - Intertek plc

(2009-08 - 2016-12)

Senior Account Manager - Intertek plc (Commercial & Electrical Division)

(2007-08 - 2009-08)

International Business Manager - Intertek plc (Consumer Goods Division)

(2003-10 - 2007-08)

• Global Key Account Manager for one of the largest global supermarket chains covering multiple company divisions, product areas and service lines increasing revenue by over 200% during my employment.
• KAM for other UK Supermarket chains; responsible for introducing new business lines to maximize revenue potential and grow the business both within and outside of the traditional retail service areas.
• Developing and communicating the global growth strategy detailing plans for improvement of existing business and target plans for new opportunities.
• Collaborating with a team of global KAM's develop & communicate action plans for the maximization of opportunities within their individual countries.
• Responsible for global P&L of clients; monitoring of individual country and service line financial performance and developing improvement plans.
• Responsible for the maintenance of client information and activity on CRM system.
• Monitor client feedback through regular reviews.
• Successfully project managed a Government Grant application which provided funds to expand an existing testing site. The grant awarded was £250,000.
• Daily interaction with multiple contacts within the client base facilitating contact between the various business lines of Intertek.
• Regular interaction with offshore offices to ensure smooth running of the accounts.

Account Manager - Fastech International Ltd

(2002-05 - 2003-10)

• Sourcing and initiating first contact with potential clients.
• Carrying out of regular contact with existing clients to maximize business potential.
• Compilation of testing proposals.
• Promoting Company profile in the UK.

HNC Business and Finance - Business and Finance

RSA Stage II in Typing - Typing