Henry Faloyo

Dedicated and results-driven Scrum Master with 4+ years of experience leading Agile delivery, facilitating high-performing teams and embedding Scrum principles across education and technology environments.

Professional Scrum

Master I (PSM I) certified, with a demonstrable record of improving team velocity, stakeholder satisfaction, product quality and delivery effectiveness. Experienced in servant leadership, Scrum facilitation, impediment removal, backlog refinement, Agile metrics, stakeholder engagement, risk management and cross-functional team coaching. Strong communicator able to bridge technical and non-technical stakeholders, promote transparency and build a culture of accountability and continuous improvement.

SCRUM MASTER at Nottingham Trent Education (2022-04 – Present)

• Orchestrate all Scrum ceremonies, including daily stand-ups, sprint planning, sprint reviews and retrospectives, ensuring focused and outcome-driven sessions.
• Coach and mentor team members in Agile principles, Scrum practices and continuous improvement techniques.
• Proactively identify, manage and remove impediments that could affect sprint goals, team flow or delivery predictability.
• Partner with the Product Owner on backlog refinement, prioritisation, sprint readiness and alignment with business objectives.
• Maintain delivery transparency through Agile metrics, dashboards and reporting, using performance insights to support informed decisions.
• Foster a culture of accountability, collaboration, openness and continuous improvement across the delivery team.
• Accelerated team velocity by 30% within a six-month period through improved Scrum practices and workflow optimisation.
• Improved stakeholder satisfaction by 15% through clearer communication, visibility and delivery alignment.
• Reduced defect rates by 20% through targeted QA enhancements and continuous process improvement.
• Strengthened communication between technical and non-technical stakeholders, improving shared understanding of delivery priorities.

SCRUM MASTER at Afri-Grub Ltd (UK) (2019-01 – 2022-03)

• Spearheaded Agile delivery and Scrum framework implementation across multiple teams and delivery workstreams.
• Facilitated Scrum ceremonies and promoted consistent adherence to Agile principles and Scrum practices.
• Managed stakeholder expectations and facilitated clear communication between product, business and technical stakeholders.
• Identified delivery risks, dependencies and impediments and coordinated practical solutions to maintain progress.
• Continuously refined sprint processes and optimised team workflows to improve efficiency, predictability and delivery outcomes.
• Achieved a 35% increase in team velocity through improved team collaboration, planning and workflow management.
• Boosted user engagement by 40% through closer alignment between product delivery and user needs.
• Drove a 25% uplift in platform sales by supporting effective Agile product delivery and cross-functional collaboration.
• Reduced post-release defects by 20% through improved quality practices and feedback loops.
• Achieved a 15% improvement in stakeholder satisfaction through improved transparency and delivery communication.

MSc in Finance and Risk Management – University of West London

BA (Hons) in Accounting and Finance – Plymouth University

Diploma in Business Studies – University of East London