Hermes Entero

I am a results-driven professional with over 20 years of pharmacy expertise, now leveraging my clinical knowledge in the fast-paced world of healthcare virtual assistance. My deep background in medical management and patient care allows me to deliver precise, efficient support in prescription management, insurance verification, and billing. Passionate about excellence and continuous learning, I bring the perfect blend of healthcare insight, administrative skill, and dedication to improving patient outcomes while empowering healthcare providers to focus on what matters most which is quality care.

Admin Staff - ALDerm & Skin Specialist

(2023-03 - 2024-09)

• Scheduler/ Appointment setter
• Schedule type scrubbing
• Referral
• Data Entry
• Insurance Verification
• Biologics
• Handling refunds
• Recalls and In-bound/ out-bound calls

Administration Analyst - Dr GM Reedy Cardiology Clinic

(2023-03 - 2024-09)

• Manage the submission and follow-up of insurance claims, ensuring accuracy in billing and adherence to regulatory requirements
• Monitor accounts on collectibles of patients to develop payment arrangements and pursuing delinquent accounts
• Conduct thorough verification of patient insurance coverage, ensuring eligibility and accurate processing of claims
• Manage patient co-pays, ensuring timely collection
• Oversee accounts receivables, including tracking outstanding balances, generating invoices
• Handle all aspects of prescription management, including processing, refills, and coordinating with healthcare providers and pharmacies
• Accurately input and update patient information, billing details, and other critical data into relevant systems
• Handle faxing of documents, including prescriptions and EKG results, ensuring confidentiality and proper documentation
• Serve as the primary point of contact for patient inquiries, providing assistance with billing, insurance and other healthcare-related questions

Implementation Specialist - Medspecialized

(2021-04 - 2023-01)

Implement, set up and train healthcare workers of the EMR we are selling. Making sure the system fits in with the client needs according to their office flow.

Sales and Marketing Officer - XYNAPX, Inc

(2017-03 - 2021-04)

Promote company products specifically on healthcare software services including Electronic Medical Records (EMR), Post on Sales (POS) and other software depending on client needs on different industries.

Financial Adviser - BPI-Philam Life Assurance Corp.

(2014-02 - 2017-02)

Sales and distribution of corporate unit insurance of Philam Life and general Insurances.

Pharmacist - Golden Rule Pharmacy

(2015-09 - 2017-01)

• Develop retail pharmacy systems for day-to-day operations
• Handle all duties and responsibilities as a pharmacist
• Responsible for coaching selling techniques and staff personal enhancement programs
• Improve marketing strategies for increasing sales and develop store reputation as a local brand

Pharmacist - Three Sixty Pharmacy

(2013-02 - 2015-01)

Bachelor of Science - Pharmacy - University of San Carlos