Holly Beacon

Dedicated and people-focused professional transitioning into dental nursing, with 8+ years of experience in customer service, team leadership, and animal care. Proven ability to manage high-pressure environments, communicate effectively with clients, and deliver exceptional standards of care.

Team leader (volunteer) - Little hoof prints - Buckingham

(2016-11 - 2021-12)

• Led riding lessons and yard operations as a volunteer team leader for 5 years, supervising children, animals, and customer relations

Team member - Rose hill farm (kennels)

(2022-01 - 2024-09)

• Managed daily care of farm and kennel animals and handled customer drop-off, collection, and inquiries over 2+ years

Waitress - Whittlebury hall and spa

(2022-10 - 2023-04)

• Delivered attentive front-of-house service across restaurant and spa venues at a 4-star hotel
• Resolved customer concerns promptly, upholding the venue's reputation for premium hospitality
• Adapted to fast-paced, high-expectation environments serving diverse clientele

Team member - Stowe gardens cafe (national trust)

(2023-01 - 2024-09)

• Served customers across a high-footfall National Trust café, maintaining quality and efficiency during peak periods
• Processed till transactions accurately while collaborating with colleagues to reduce wait times
• Completed barista training, preparing hot beverages to consistent quality standards

Trainee dental nurse - Dental nurse - Causeway dental practice

(2024-09)

I have a strong background in assisting during surgical procedures and delivering excellent patient care. I also carry out reception duties, including appointment booking, patient communication, and the use of Exact practice management software. I have experience in a range of administrative responsibilities, including maintaining patient records, handling correspondence, and supporting the smooth running of the practice.

Lastly I help to process referrals and laboratory work, meaning I regularly liaise with patients, clinicians, and external providers.

• Delivering chairside dental nursing support across a range of clinical procedures in a busy practice
• Maintaining strict infection control, instrument sterilisation, and compliance with CQC standards
• Built strong patient rapport, supporting nervous patients and ensuring a positive clinical experience

GCSE - The Buckingham school A level - The Buckingham school

Access to Higher Education - Medical/health science - Learn direct

Diploma in dental nursing - Dental nursing apprenticeship - Bucks college group (2024-10 - 2026-07)