Shop Assistant - Cove UK - Silloth
(2025-06 - 2025-11)
- Assisted customers in locating products and providing tailored recommendations.
- Rotated stock on shelves to minimize waste and reduce store losses.
- Organized and displayed merchandise to enhance visual appeal.
- Processed transactions efficiently, accepting both cash and credit card payments.
- Executed opening and closing procedures, ensuring security and cleanliness.
Delivery Driver - Amazon - Carlisle
(2024-10 - 2025-05)
- Delivered goods to customers' premises within set timeframes, maintaining high levels of punctuality and reliability.
- Loaded vehicle, properly securing items to prevent load shifting and damage during transportation.
- Inspected goods while loading and unloading and immediately notified direct supervisor of any quality related situations.
- Completed daily pre-departure inspection checklist before every shift.
- Stayed in communication with control centre to share and receive important updates.
Sandwich shop owner - Silloth Scran - Silloth
(2024-02 - 2024-10)
- Stored stock safely and securely to maintain quality of goods.
- Managed daily operations of independent retail outlet, overseeing stock levels and financial transactions.
- Managed finances by controlling budgets and authorising expenditures.
- Actioned customer feedback to improve product and service provisions.
- Negotiated lease terms and managed shop premises, ensuring compliance with health and safety regulations.
- Developed customer loyalty programmes that increased repeat business and enhanced brand reputation.
- Hired and trained staff for optimum performance against sales and marketing objectives.
Bar Manager - Sugar bar - Silloth
(2023-02 - 2024-01)
- Managed bar operations, overseeing stock levels, ordering supplies, and maintaining inventory accuracy.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty.
- Trained newly hired employees on service techniques, company procedures and safety processes.
- Balanced cash registers, reconciled transactions and deposited establishment's earnings.
- Directed staff in daily work assignments to help each achieve goals and uphold restaurant reputation.
- Educated staff members on procedural and menu changes.
- Scheduled employees to keep shifts well-staffed.
Health Care Assistant - NHS - Carlisle
(2022-09 - 2023-01)
- Assisted patients with daily personal care tasks, including bathing, dressing, and toileting, promoting dignity and comfort.
- Provided quality personal care, such as dressing and bathing, while maintaining respect and sensitivity.
- Documented care provided, ensuring accurate and up-to-date records were kept.
- Maintained a clean and hygienic environment in patient areas, adhering to infection control protocols.
Home care assistant - Hayleys Homecare - Silloth
(2021-05 - 2022-07)
- Assisted clients with personal hygiene tasks, promoting dignity and respecting individual preferences.
- Provided support to clients during sensitive tasks such as bathing and toileting.
- Completed First Aid, CPR and defibrillation training.
- Safely managed and administered medication.
- Completed detailed daily care logs, documenting care provided and any significant observations.
- Kept living areas presentable, clean and hygienic with rigorous sanitising techniques.
Administrator/Receptionist - Hayleys Homecare - Silloth
(2018-09 - 2020-01)
- Answered telephone calls to offer information, direct callers and take messages.
- Supported project teams with administrative tasks, helping to meet project deadlines and objectives.
- Prepared detailed reports on reception activities and performance metrics for senior management review.
- Maintained a tidy reception area, creating a welcoming environment for visitors and staff alike.
- Secured data by following confidentiality procedures.
- Handled incoming calls, providing information and redirecting enquiries to relevant staff, maintaining professionalism at all times.
