Holly Wacey

I am a dedicated and skilled professional with a passion for providing exceptional care and support to individuals in need. I have a strong commitment to efficiency, teamwork, and providing customer satisfaction. I am experienced in customer service, cash handling, team collaboration, and excellent communication. I am eager to contribute to a successful customer-based business and create a positive experience for every customer.

First Aider 

Leicester Tigers Rugby Club - England

April 2023 to Present

• Administering first aid for Leicester Tigers Rugby Club players during summer camps and weekend games
• Rapid medical responses for any injury with clear and direct communication to players and staff to ensure safety and efficient management of injuries

Health Care Assistant 

Cranmer House - Norfolk, VA

July 2022 to August 2023

• Ensured daily personal needs of patients were met including bathing, dressing, medication management and meal preparation
• Monitored and recorded patients vitals and communicated changes or concerns with medical professionals
• Provided emotional support and companionship to patients and families with empathy and patience

Post-Stroke Rehabilitation Physiotherapist (Student Placement)

Early Supported Discharge Service, NHS - Leicester

March 2023 to May 2023

• Conducting initial assessment and evaluation of patients to identify and diagnose physical impairments
• Developed and implemented complex individualised treatment plans specific to each patients needs and goals
• Monitoring and recording progress with a flexible approach to adjust treatment plans when necessary
• Maintaining detailed communication with a large multidisciplinary team to produce optimal treatment
• Successfully rehabilitated my own diary of patients who had recently suffered strokes back to living independently
• Consistently received positive feedback from patients and educators regarding my communication, effectiveness of treatments and overall experience with the therapy service

Student Led Physiotherapy Clinic

Neoniq, Bradford - 6 Week Placement

• Daily assessment of patients with musculoskeletal or neurological deficits
• Management of the reception and admin duties
• Working closely to support fellow students and the multidisciplinary team
• Effectively produced treatment plans in collaboration with patients to suit the individuals lifestyle

Farm Laborer 

Trees Farm - Norfolk, VA

September 2017 to December 2022

• Maintaining the health and welfare of all livestock whilst repairing enclosures and machinery
• Training all new employees and upholding communication with managers

Kitchen Staff  The Golden Fleece - Norfolk, VA

January 2019 to December 2021

• A fast-paced environment serving up to 400 covers a day
• Maintained high standards of hygiene at all times and followed food safety and hygiene protocols
• Cleaning, maintaining stocks, food preparation, and assisting the kitchen with production of meals

Bartender The Dukes Head - Norfolk, VA

January 2017 to December 2019

• Prepared and served food and beverages to customers in compliance with food safety regulations
• Maintained inventory and stock supplies for efficient operation of the bar
• Operated the cash register, collected payments and maintained accurate records of transactions
• Developed a loyal customer base by demonstrating excellent customer service skills

University Degree in Physiotherapy Bsc 

University of Leicester - Present A level's at grade A*- B in Psychology, Sports Science, Philosophy and Ethics Fakenham Sixth Form - Norfolk

First Aid Certificate, CPR training level 2, Safeguarding adults and children level 2