Humayra Aslam

Healthcare assistant

Talent

BirminghamMember since September 17, 2026

Microsoft Office (Ms Word, Ms Excel and Ms PowerPoint)Strong leadership skillsExcellent interpersonal and communication skillsAnalyticalResilientProblem solvingDecision makingFlexible and adaptable

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Microsoft Office (Ms Word, Ms Excel and Ms PowerPoint)Strong leadership skillsExcellent interpersonal and communication skillsAnalyticalResilient

About

A highly motivated, friendly and reliable individual with a strong commitment to providing excellent customer service. Confident in communicating with people from a variety of backgrounds and able to remain calm, professional and helpful when working under pressure. Highly organised with strong time management and prioritisation skills, enabling me to manage multiple tasks effectively while maintaining a high standard of work.

Adaptable to different working environments and a positive team player, with relevant practical experience gained through work placements and voluntary roles. Eager to develop my skills and contribute positively to a customer-focused team.

Experience

Healthcare assistant - Solihull Hospital

(2026-04)

Accurately and promptly observe, document, and record children's clinical observations.
Always maintain patients' dignity, privacy, and confidentiality during care and examinations.
Provide gentle, calm, and reassuring support, recognising that some patients may feel nervous or anxious during examinations.
Communicate politely, warmly, and in an age-appropriate manner with children and their families.
Clean and disinfect clinical rooms and equipment in accordance with infection prevention and control standards.
Provide doctors with the right equipment and ensure we are able to think on our feet and respond effectively to unexpected situations

Lunchtime supervisor - Yardley Primary School

(2023-01 - 2025-10)

I oversee and aid children around school premises and in the playground. I organise the dinner queue, supervise the entrance of pupils into the dining hall and escort them to and from the playground/classroom, ensuring good behaviour. I also assist the children with their general hygiene requirements and encourage them to develop their social skills.

Retail store assistant - Nisa Local/ M Sharif and Sons

(2018-07 - 2020-11)

Stocked and organised items on shelves, ensuring products were clearly displayed and readily available for customers.
Assisted customers with their enquiries and provided friendly, helpful service.
Supervised the till area and processed customer payments accurately and efficiently.
Handled cash and card transactions while ensuring a smooth checkout experience.

Customer service assistant - Midlands Refugee

(2016-09 - 2017-09)

Handled inbound and outbound telephone calls relating to rental property applications.
Assisted customers with enquires and ensured their needs were addressed professionally.
Maintained high customer service standards when dealing with clients.
Completed general administrative duties including filing, faxing and responding to enquires.